Creative Web Cam If You Have a Problem, Less than 30 days since date of purchase, More than 30 days since date of purchase

If You Have a Problem

Less than 30 days since date of purchaseMore than 30 days since date of purchase

Please retain all contents including packaging and proof of purchase until you are fully satisfied with product.

If you find that you have a problem with your Creative product and believe that it needs to be repaired or replaced, you should verify the purchase date and take the appropriate action as detailed below:

Should your store receipt indicate that the product is less than 30 days old, you have the option of calling Technical Support for assistance or returning the full product to the dealer/retailer for a replacement or credit (see “European Help Line” section for contact numbers).

First contact European Technical Support (see “European Help Line” section for contact numbers) to establish the nature of the problem and details on our repair returns procedure. Creative Labs requires that all returns for repair/replacement must first be issued with an authorisation number.

Technical Support D-3