If a selected application is already running, pressing the Snapshot button will not start any other applications. Instead, the current running application will be used to take a picture.

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Cause The application for taking pictures has not been selected.

Solution Verify that pressing the Snapshot button starts the correct application. If it does not, see the solution on page B-3.

To select an application for taking pictures:

1.Do steps 1 through 5 on page B-3.

2.In the Camera events list, select “New Picture Captured” .

3.In the Send to this application list, select WebCam Go Control and/or other applications that you want to use to take a picture.

B-4 Troubleshooting