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Technical Support
Please ensure to retain your purchase receipt plus all packaging and contents until such time that all components of the product are functioning to your satisfaction.
Before contacting “European Help Line”, please ensure that you have read the ‘Troubleshooting’ Appendix. The Creative web site at www.creative.com gives you access to the latest drivers and troubleshooting tips.
We are committed to giving you the best product as well as the best technical support. Please note the following information for reference should you require technical assistance.
❑The model and serial number of your Creative product
❑Error information on the screen and how it came about
❑Information on the adapter cards which may be causing a conflict
❑Hardware configuration information such as the base I/O address, IRQ line, DMA channels used
❑Motherboard information: BIOS manufacturer/version and chipset manufacturer
❑Type and version of your operating system, e.g., DOS 6.0, Windows 3.1x, Windows 95, Windows 98 or Windows NT
Technical Support