TROUBLE SHOOTING
Proper cleaning, maintenance and the use of quality pellets will prevent the more common stove operational problems. However, when your stove is simply operating poorly or not at all, the following trouble shooting tips may be helpful.
WARNING: Disconnect the electrical cord prior to opening the sides of your stove for any inspection, cleaning, maintenance or service work. NEVER perform any inspection, cleaning, maintenance or service on a HOT STOVE.
PROBLEM SOLUTION
Orange, lazy flame.
Window soots.
Pellets build up in burn grate.
Fire goes out. Fans will not run when START
button is pushed.
Pellets will not feed.
*Clean out the burn grate and burn pot.
*Check the ash traps, clean as needed.
*Check exhaust system, clean as needed.
*Check outside air and exhaust screens, unplug if necessary.
*Check to make sure the main door and ash door are tightly closed.
*Check main and ash door gaskets, replace if worn.
*Check pellet. Replace if moist, wet, dirty or high in ash or "fines".
*Check with your Cheap Charlie Dealer for service.
*Check to see that your stove is plugged in and electricity is flowing from the electrical outlet.
*Check with your Cheap Charlie Dealer for service.
*Hopper is empty, fill the hopper.
*Fuel switch has not been pushed to "on".
*Auger system or controls need service.
*Exhaust system is plugged. Clean chimney.
*Check with your Cheap Charlie Dealer for service.
Stove runs 15
minutes then shuts off.
Fans do not shut off when stove cools down.
Ash and/or pellet dust in the house
*Start up fire did not catch, light new fire.
*Check with your Cheap Charlie Dealer for service.
*Check with your Cheap Charlie Dealer for service.
*Check and correct any leaks in the exhaust system.
*Take more care in handling ashes, cleaning the window glass, opening the doors slower and pouring pellets into the hopper.
*Check with your Cheap Charlie Dealer for service.
CAUTION: The electrical, auger and heat control components of your stove are not owner serviceable. Call your Authorized Cheap Charlie Dealer for proper diagnosis of problems and service of those components.
Note: There may be a charge for all travel, labor and parts on service calls by your Authorized Cheap Charlie Dealer
Copyright 2004 | 29 | Cheap Charlie Owner’s Manual |
Canadian Comfort Industries | www.dansons.com | Dansons Group Inc. |
