Datacom Systems Inc
SPAN and Multi-Link Aggregators/Regenerators • USERguide
41
Customer Service
This USERguide was written to help you get to know your new SINGLEstream™Link Aggregation Taps quickly
and easily. We would welcome any comments or suggestions you may have regarding this USERguide. Please send
your remarks and recommendations via mail, telephone, facsimile, or Internet E-mail.
Datacom Customer Service personnel are available from 8:30 AMto 5:30 PM Eastern time, weekdays. Customer Service
is available via telephone, facsimile, and Internet E-mail. Outside of support hours, please leave a voice message and our
Customer Service Staff will return your call as soon as possible.
Mail: Datacom Systems, Inc.
Customer Service
9 Adler Drive
East Syracuse, NY 13057-1290
Tel: (315) 463-9541
FAX: (315) 463-9557
E-mail: support@datacomsystems.com
World Wide Web
You can obtain additional information about Datacom Systems, Inc. and its products and services from the World
Wide Web at http://www.datacomsystems.com.
Warranty
Datacom Systems, Inc. (DSI) warrants that the hardware which it supplies will be free from significant defects in
materials and workmanship for a period of two years from the date of delivery (Warranty Period), under normal use
and conditions. In the event of any such defect, you can return an item of defective hardware, freight prepaid, to DSI
during the Warranty Period, and DSI will repair or replace the defective equipment and return it to you, freight pre-
paid. If DSI determines that the equipment is not defective, it will return it to you, freight collect. DSI shall have no
responsibility for any deficiency resulting from accidents, misuse, modifications, power disturbances (including use
of a power supply not specified by DSI), or various other forms of disaster, e.g., earthquakes, floods, etc.
PLEASE DO NOT ATTEMPT TO RETURN ANYITEM PRIOR TO RECEIVING ARETURN MATERIAL AUTHORIZA-
TION (RMA) NUMBER FROM DATACOM CUSTOMER SERVICE AT (315) 463-9541
Limitation On Liability
The warranties set forth above are exclusive and in lieu of all other warranties. Datacom Systems, Inc. (DSI) makes
no other warranties, expressed or implied, and DSI expressly disclaims all other warranties, including but not limit-
ed to implied warranties of merchantability and fitness for a particular purpose. Moreover, the provisions set forth
above state DSI’s entire responsibility and your sole and exclusive remedy with respect to any breach of warranty or
contract.
No liability for consequential damages. Under no circumstances and under no theory of Liability shall DSI be liable
for costs of procurement of substitute products or services, lost profits, lost savings, loss of information or data, or
any other special, indirect, consequential or incidental damages, arising in any way out of the sale of, use of, or inabil-
ity to use, any DSI product or service, even if DSI has been advised of the possibility of such damages.