DCS RDS-486GL, RDS-364GD, RDS-484GG, RDS-486GD How To Obtain Service, Before You Call For Service

Models: RDS-486GL RDS-364GL RDS-366 RDS-485GD RDS-486GD RDS-484GG RDS-364GD

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HOW TO OBTAIN SERVICE

HOW TO OBTAIN SERVICE

BEFORE YOU CALL FOR SERVICE

Is the circuit breaker tripped or the fuse blown?

Is there a power outage in the area?

IF THE COOKTOP BURNERS DO NOT LIGHT

Is the two piece burner put together correctly? Is the burner head assembly aligned correctly?

Is the manual shut-off valve open? This is usually located where the gas comes out of the wall.

For warranty service, contact DCS Customer Service at (888) 281-5698. Before you call, please have the following information ready:

Model Number (located on rating plate backside of kickpanel).

Serial Number

Date of installation

A brief description of the problem

Your satisfaction is of the utmost importance to us. If a problem cannot be resolved to your satisfaction, please write, fax, or email us at:

Write:

DCS

Attention: Consumer Relations

5800 Skylab Road

Huntington Beach, CA 92647

Fax us at: (714) 372-7004

email: support@dcsappliances.com

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DCS RDS-486GL, RDS-364GD, RDS-484GG How To Obtain Service, Before You Call For Service, If The Cooktop Burners Do Not Light