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Dell P04G001, 1570, 81TR2, 1470 Starting Dell Diagnostics From Your Hard Drive, Using Support Tools

Models: P04F001 P04G001 81TR2 1470 1570 P04F series P04G series

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Starting Dell Diagnostics From Your Hard Drive

Using Support Tools

Starting Dell Diagnostics From Your Hard Drive

The Dell Diagnostics is located on a hidden diagnostic utility partition on your hard drive.

NOTE: If your computer cannot display a screen image, contact Dell (see “Contacting Dell” on page 63).

1.Ensure that the computer is connected to an electrical outlet that is known to be working properly.

2.Turn on (or restart) your computer.

3.When the DELL™ logo appears, press <F12> immediately. Select Diagnostics from the boot menu and press <Enter>.

NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop; then, shut down your computer and try again.

NOTE: If you see a message stating that no diagnostics utility partition has been found, run the Dell Diagnostics from the Drivers and Utilities disc.

If PSA is invoked:

a.The PSA starts running tests.

b.If the PSA completes successfully, the following message appears: “No problems have been found with this system so far. Do you want to run the remaining memory tests? This will take about 30 minutes or more. Do you want to continue? (Recommended).”

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Dell P04G001, 1570, 81TR2, 1470, P04G series, P04F001 Starting Dell Diagnostics From Your Hard Drive, Using Support Tools

Contents

INSPIRON SETUP GUIDEPage SETUP GUIDE INSPIRONModels P04F and P04G series Types P04F001 and P04G001 Notes, Cautions, and Warnings July 2009 P/N 81TR2 Rev. A00Contents Solving ProblemsUsing Support Tools Setting Up Your Inspiron LaptopFinding More Information and Resources Basic Specifications Appendix ContentsGetting Help IndexSetting Up Your Inspiron Laptop Before Setting Up Your ComputerINSPIRON Setting Up Your Inspiron Laptop Connect the AC AdapterConnect the Network Cable Optional Setting Up Your Inspiron LaptopTo use a wired network connection, connect the network cable Press the Power Button Setting Up Your Inspiron LaptopSet Up Microsoft Windows Setting Up Your Inspiron LaptopEnable or Disable Wireless Optional Setting Up Your Inspiron LaptopSetting Up Your Inspiron Laptop Setting Up a Wired Connection Connect to the Internet OptionalSetting Up Your Inspiron Laptop Setting Up a Wireless Connection 3. Click Start → Connect ToSetting Up Your Inspiron Laptop Setting Up Your Internet Connection To set up your Internet connection2. Click Start → Control Panel The Connect to the Internet window appearsSetting Up Your Inspiron Laptop The Connect to the Internet window appearsUsing Your Inspiron Laptop Right View FeaturesINSPIRON Using Your Inspiron Laptop Left View Features Using Your Inspiron LaptopUsing Your Inspiron Laptop 1 Security cable slot - Attaches a commercially available antitheft device to the computerFront View Features Using Your Inspiron LaptopUsing Your Inspiron Laptop 1 Audio in/Microphone connector - Connects to a microphone or inputs signal for use with audio programsComputer Base and Keyboard Features Using Your Inspiron LaptopUsing Your Inspiron Laptop Off - Computer is off or in hibernate stateTouch Pad Gestures ScrollFlick Using Your Inspiron LaptopZoom RotateDesktop Using Your Inspiron LaptopMultimedia Control Keys Using Your Inspiron LaptopMute the sound Decrease the volume level Increase the volume level Using Your Inspiron LaptopPlay the previous track or chapter Play or pause Play the next track or chapter Eject the discDisplay Features 1 2 3Using Your Inspiron Laptop The display panel holds a camera and accompanying digital microphoneUsing Your Inspiron Laptop 2 Camera activity indicator - Indicates if the camera is on or offDell Extended Battery Life Removing and Replacing the BatteryThe Extended Battery Life pop-up appears 2. Click Show Settings 3. Click What is Dell Extended Battery Life?Using Your Inspiron Laptop 1 battery 2 battery bay 3 battery release latchSoftware Features Productivity and CommunicationEntertainment and Multimedia Customizing the DesktopCustomizing Your Energy Settings Using Your Inspiron Laptop1. Click Start → Control Panel→ Back Up and Restore 2. Click Set up backupTransferring Information to a New Computer Backing Up Your DataDell Dock Add a CategoryAdd an Icon Remove a Category or IconSolving Problems Beep or LED CodesINSPIRON Network Problems Wireless ConnectionsWired Connections Solving ProblemsPower Problems Solving ProblemsMemory Problems If you experience other memory problemsIf you receive an insufficient memory message Solving ProblemsLockups and Software Problems If a program stops responding2. Click Applications 4. Click End TaskIf you have other software problems To run the Program Compatability WizardSolving Problems Using Support Tools Dell Support CenterAbout Your System System INSPIRONUsing Support Tools System MessagesKeyboard failure - Keyboard failure or loose cable Using Support Tools of themDell Diagnostics Hardware Troubleshooter1. Click Start → Help and Support Using Support ToolsStarting Dell Diagnostics From Your Hard Drive Using Support ToolsUsing Support Tools d. Press any key to go to the Choose An Option windowStarting Dell Diagnostics From the Drivers and Utilities Disc Using Support ToolsUsing Support Tools 10. To exit the Dell Diagnostics and restart the computer, click ExitSystem Restore Restoring Your Operating SystemINSPIRON Starting System Restore Undoing the Last System RestoreRestoring Your Operating System 3. Click Undo my last restoration and click NextDell Factory Image Restore Starting Dell Factory Image Restore3. The System Recovery Options window appears 2. Select Repair Your Computer7. Click Next. The Confirm Data Deletion screen appears Restoring Your Operating SystemOperating System Reinstallation Before You BeginRestoring Your Operating System Reinstalling Microsoft Windows 3. Click Exit if the Install Windows message appearsRestoring Your Operating System Getting Help INSPIRONDellConnect Getting HelpTechnical Support and Customer Service Online Services Dell Support websitesDell Support e-mail addresses Dell Marketing and Sales e-mail addressesAutomated Order-Status Service Product InformationGetting Help Returning Items for Repair Under Warranty or for Credit Getting HelpBefore You Call Getting HelpDiagnostic Checklist Getting HelpContacting Dell 1. Visit support.dell.comGetting Help Finding More Information and Resources If you need toat support.dell.com INSPIRONFinding More Information and Resources support.dell.comIf you need to Basic Specifications System ModelProcessor Computer InformationConnectors 7-in-1 Memory Card ReaderMemory Basic SpecificationsBasic Specifications CommunicationsDisplay ConnectorsBattery AC AdapterBattery 4-cell/6-cell “smart” lithium ionPhysical Basic SpecificationsAC Adapter PhysicalComputer Environment Temperature rangeBasic Specifications Computer EnvironmentAppendix Macrovision Product NoticeINSPIRON Information for NOM, or Official Mexican Standard only for Mexico AppendixImporter LaptopsIndex INSPIRONIndex Page Page 081TR2A00 Printed in the U.S.A