c.If you are experiencing memory issues, press <y>, otherwise press <n>. The following message appears: “Booting Dell Diagnostic Utility Partition. Press any key to continue.”
d.Press any key to go to the Choose An Option window.
If PSA is not invoked:
Press any key to start the Dell Diagnostics from the diagnostics utility partition on your hard drive.
4.Select the test you want to run.
Using Support Tools
5.If a problem is encountered during a test, a message appears with an error code and a description of the problem. Write down the error code and problem description and contact Dell (see “Contacting Dell” on page 63).
NOTE: The Service Tag for your computer is located at the top of each test screen. The Service Tag helps you identify your computer when you contact Dell.
6.When the tests are complete, close the test screen to return to the Choose An Option window.
7.To exit the Dell Diagnostics and to restart the computer, click Exit.
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