Dell 200 - page 44

44 Solving Problems

Contents

Main www.dell.com | support.dell.com Dell XPS 200 Owners Manual Notes, Notices, and Cautions Contents 1 Setting Up and Using Your Computer 4 2 Solving Problems 3 Troubleshooting Tools 4 Removing and Installing Parts 6 5 Appendix Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129 Page Finding Information 10 NOTE: Page Page Setting Up and Using Your Computer Setting Up a Printer Printer Cable Connecting a USB Printer Using a Media Card Reader (Optional) Connecting a TV (Optional) Changing the Display Settings Setting Up a Home and Office Network Connecting to a Network Adapter Network Setup Wizard Connecting to the Internet Setting Up Your Internet Connection Playing a CD or DVD Page Page Adjusting the Volume Adjusting the Picture Copying CDs and DVDs How to Copy a CD or DVD Using Blank CDs and DVDs Helpful Tips Power Management Standby Mode Hibernate Mode Power Options Properties Understanding Intel Viiv Technology (Optional) Using Intel Viiv Quick Resume Technology (Optional) Enabling the QRT Feature in System Setup Enabling the QRT feature in the Operating system Hyper-Threading Page Solving Problems Troubleshooting Tips Battery Problems Drive Problems 30 CD and DVD drive problems Problems writing to a CD/DVD-RW drive Hard drive problems E-Mail, Modem, and Internet Problems 32 Error Messages Media Card Reader Problems IEEE 1394 Device Problems NOTE: Keyboard Problems Lockups and Software Problems The computer does not start up The computer stops responding A program stops responding A solid blue screen appears A program crashes repeatedly A program is designed for an earlier Windows operating system Memory Problems Mouse Problems u Network Problems Power Problems Printer Problems 40 Scanner Problems Sound and Speaker Problems No sound from speakers 42 No sound from headphones Video and Monitor Problems If the screen is blank If the screen is difficult to read Page Troubleshooting Tools Diagnostic Lights 46 NOTE: Dell Diagnostics When to Use the Dell Diagnostics Dell Diagnostics Main Menu Drivers What Is a Driver? Reinstalling Drivers Resolving Software and Hardware Incompatibilities Restoring Your Operating System Using Microsoft Windows XP System Restore Page Page Page Removing and Installing Parts Before You Begin Recommended Tools Turning Off Your Computer Before Working Inside Your Computer Front and Back View of the Computer Front View 58 Back View 60 NOTE: Removing the Computer Cover Page Inside View of Your Computer System Board Components Memory DDR2 Memory Overview Addressing Memory With 4-GB Configurations Installing Memory Page Removing Memory Cards Page Page Page Page Drives Connecting Drive Cables Drive Interface Connectors Power Cable Connector Connecting and Disconnecting Drive Cables Hard Drive Removing a Hard Drive Installing a Hard Drive CD/DVD Drive Removing a CD/DVD Drive Page Installing a CD/DVD Drive Media Card Reader Removing a Media Card Reader Installing a Media Card Reader Page Floppy Drive (Optional) Removing a Floppy Drive Page Installing a Floppy Drive Page Modem Replacing the Modem Replacing the External Modem Connector Battery Replacing the Battery Replacing the Computer Cover Page Appendix Specifications NOTE: Page Page 98 NOTE: System Setup Overview Entering System Setup Page 102 System Setup Options System NOTE: Drives Onboard Devices Video Performance NOTE: 104 NOTE: Power Management Maintenance POST Behavior Boot Sequence Page Clearing Forgotten Passwords Clearing CMOS Settings Cleaning Your Computer Computer, Keyboard, and Monitor Mouse CDs and DVDs Dell Technical Support Policy (U.S.Only) Definition of "Dell-Installed" Software and Peripherals Definition of "Third-Party" Software and Peripherals FCC Notices (U.S. Only) FCC Class B Contacting Dell 112 Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page 128 Projectors Index A B C D E F H I K O P R S T U V W