NOTE: The Service Tag for your computer is located at the top of each test screen. If you contact Dell, technical support will ask for your Service Tag.

3If you run a test from the Custom Test or Symptom Tree option, click the applicable tab described in the following table for more information.

Tab

Function

 

 

Results

Displays the results of the test and any error conditions

 

encountered.

 

 

Errors

Displays error conditions encountered, error codes, and the

 

problem description.

 

 

Help

Describes the test and may indicate requirements for running the

 

test.

 

 

Configuration

Displays your hardware configuration for the selected device.

 

The Dell Diagnostics obtains configuration information for all

 

devices from system setup, memory, and various internal tests,

 

and it displays the information in the device list in the left pane

 

of the screen. The device list may not display the names of all the

 

components installed on your computer or all devices attached to

 

your computer.

 

 

Parameters

Allows you to customize the test by changing the test settings.

 

 

4Close the test screen to return to the Main Menu screen. To exit the Dell Diagnostics and restart the computer, close the Main Menu screen.

Drivers

What Is a Driver?

A driver is a program that controls a device such as a printer, mouse, or keyboard. All devices require a driver program.

A driver acts like a translator between the device and any other programs that use the device. Each device has its own set of specialized commands that only its driver recognizes.

Dell ships your computer to you with required drivers already installed—no further installation or configuration is needed.

Many drivers, such as the keyboard driver, come with your Microsoft® Windows® operating system. You may need to install drivers if you:

Upgrade your operating system.

Reinstall your operating system.

Connect or install a new device.

Troubleshooting Tools

 

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Dell 200 owner manual Drivers, What Is a Driver?, Tab Function