w w w . d e l l . c o m s u p p o r t . e u r o . d e l l . c o m
What Are You Looking For? | Find it Here | |
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• Latest drivers for my computer | D e l l S u p p o r t w e b s i t e | |
• Answers to technical service and | The Dell Support website provides several online tools, including: | |
support questions | • Solutions — Troubleshooting tips, Knowledge Base articles | |
• Online discussions with other users | ||
• Community — Online discussion with other Dell customers | ||
and technical support | ||
• Upgrades — Upgrade information for components, operating | ||
• Documentation for my computer | ||
system, drivers, and information about online classes | ||
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| • Customer Care — Contact information, order status, warranty, | |
| and repair information | |
| • Downloads — Drivers, patches, and software updates | |
| • Reference — Computer documentation, product | |
| specifications, white papers, and a glossary of computer terms | |
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• Service call status and support history | D e l l P r e m i e r S u p p o r t w e b s i t e | |
• Top technical issues for my computer | The Dell Premier Support website is customized for corporate, | |
• Details on my computer configuration | government, and education customers. This site may not be | |
| available in all regions. | |
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• How to use Windows XP | W i n d o w s X P H e l p a n d S u p p o r t C e n t e r | |
• Documentation for my computer | 1 Click the Start button, and then click Help and Support. | |
• Documentation for devices | 2 Type a word or phrase that describes your problem, and then | |
(such as a modem) | click the arrow icon. | |
| 3 Click the topic that describes your problem. | |
| 4 Follow the instructions shown on the screen. | |
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Solving Problems
Dell provides a number of tools to help you if your system does not perform as expected. For the latest troubleshooting information available for your system, see the Dell Support website at support.dell.com. You can also find descriptions of Dell troubleshooting tools in the section titled "Getting Help" in your online User’s Guide.
If computer problems occur that require help from Dell, write a detailed description of the error, beep codes, or diagnostics light patterns; record your Express Service Code and Service Tag Number below; and then contact Dell from the same location as your computer.
See "Finding Information and Assistance" on page 21 for an example of the express service code and service tag numbers.
Express Service Code:___________________________
Service Tag Number:___________________________
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