7-12 Installationand TroubleshootingGuide
Troubleshooting a Wet Computer
Liquidspills, splashes, and excessivehumidity can cause damage to the system. If an
externaldevice (such as a printer or an externaldrive) gets wet, contact the device
manufacturerfor instructions. If thecomputer gets wet, complete the following
steps.
CAUTION: See “Protecting Against Electrostatic Discharge” in the safety
instructions at the front of this guide.
1. Turn off the system,including any attached peripherals,and disconnect the sys-
temfrom the electrical outlet. Remove the computer cover.See “Removin g the
ComputerCover,”earlier in this chapter.
2. Let the computer dry for at least 24 hours.
Makesure that it is thoroughly dry before proceeding.
3. Remove all expansion cards installedin the computer.
See“Removing an Expansion Card,”in Chapter8.
4. Replace the computer cover,reconnect the system to the electrical outlet, and
turn on the system.
Does the system have power ?
Yes . Go to step 6.
No.See Chapter10, “Getting Help,”forinstructions on obtaining technical
assistance.
5. Turn offthe system, disconnect it from the electricaloutlet, remove the computer
cover,and reinstall all expansioncards you removed in step 4.
See“Installing an Expansion Card,”in Chapter 8.
6. Replace the computer cover,and reconnect the system to the electrical outlet.
7. Ru n t h e System Set test group in the Dell Diagnostics.
SeeChapter 5, “Running the Dell Diagnostics.”
Didthe tests run successfully?
Yes . Thesystem is operating properly.
No.See Chapter10, “Getting Help,”forinstructions on obtaining technical
assistance.
Troubleshooting a Damaged Computer
If thecomputer was dropped or damaged while being moved, you should checkthe
computerto see if it functions properly.If an external deviceattached to the computer
isdropped or damaged, contact the manufacturer of the devicefor information on
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