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Solving Problems

Dell™ Inspiron™ 4100

Accessing Help Files

Network Problems

Power Problems

General Program Problems

Error Messages

E-Mail Problems

Video and Display Problems

If Your Computer Gets Wet

Sound and Speaker Problems

If You Drop or Damage Your Computer

Printer Problems

Resolving Other Technical Problems

Modem and Internet Connection Problems

Reinstalling Drivers and Utilities

Scanner Problems

Manually Reinstalling Drivers

Touch Pad or Mouse Problems

Resolving Software and Hardware Incompatibilities

External Keyboard Problems

Using System Restore

Unexpected Characters

Reinstalling Windows®

Drive Problems

 

Accessing Help Files

To access the Tell Me How help file Microsoft® Windows® XP

1.Click the Start button, and then click Help and Support.

2.Click User and system guides, and then click User's guides.

3.Click Tell Me How.

Windows Millennium Edition (Me) and Windows 2000

1.Click the Start button, point to Programs, point to User's Guides, and then click Tell Me How.

To access help in Windows XP

1.Click the Start button, and then click Help and Support.

2.Type a word or phrase that describes your problem, and then click the arrow icon.

3.Click the topic that describes your problem, and then click Display.

4.Follow the instructions shown on the screen.

To access help in Windows Me

1.Click the Start button, and then click Help.

2.Type a word or phrase that describes your problem in the Search box, and then click Go.

3.Click the topic that describes your problem, and then click Display.

4.Follow the instructions shown on the screen.

To access help in Windows 2000

1.Click the Start button, and then click Help.

2.Click the Search tab.

3.Type a word or phrase that describes your problem, and then click List Topics.

4.Click the topic that describes your problem, and then click Display.

5.Follow the instructions shown on the screen.

Power Problems

HINT: See the Tell Me How help file for information on standby mode. See "Accessing Help Files."

Check the power light— When the power light is lit or blinking, the computer has power. If the power light is blinking, the computer is in standby mode—press the power button to exit standby mode. If the light is off, press the power button to turn on the computer.

Charge the battery— The battery charge may be depleted.

1.Reinstall the battery.

2.Use the AC adapter to connect the computer to an electrical outlet.

3.Turn on the computer.

Check the battery status light— If the battery status light flashes orange or is a steady orange, the battery charge is low or depleted.

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Dell 4100 specifications Solving Problems, Accessing Help Files, Power Problems