Problems writing to a CD-RW drive
CHANGE THE WRITE SPEED TO A SLOWER RATE — The CD-RW drive must receive a steady stream of data when writing. If the stream is interrupted, an error occurs. Try closing all programs before writing to the CD-RW.
SEE THE CD -RWPROGRAM’S HELP FILE FOR CD -RWRECORDING INSTRUCTIONS — See the CD-RW program’s online help information for complete instructions on how to use the program to record CD-RWs.
DVD drive problems
TEST THE DRIVE WITH ANOTHER DVD — Insert another DVD to eliminate the possibility that the original DVD is defective.
ENSURE THAT WINDOWS RECOGNIZES THE DRIVE — Double-click My Computer on the desktop. If the DVD drive is not listed, perform a full scan with your antivirus software to check for and remove viruses. Viruses can sometimes prevent Windows from recognizing the drive.
CLEAN THE DISC — See the Tell Me How help file for instructions on cleaning your DVDs. To access help files, see page 26.
Hard drive problems
R UN CHECK DISK
1 Double-click My Computer on the desktop.
2 Right-click the drive letter (local disk) that you want to scan for errors, and then click Properties.
3 Click the Tools tab.
4 Under Error-checking, click Check Now. 5 Click Start.
