Solving Problems 29
Problems writing to a CD-RW driveDVD drive problems
HINT: Because of
different worldwide file
types, not all DVD titles
work in all DVD drives.
Hard drive problems
CHANGE THE WRITE SPEED TO A SLOWER RATE —The CD-RW drive
must receive a steady stream of data when writing. If the stream is interrupted, an
error occurs. Try closing all programs before writing to the CD-RW.
SEE THE CD-RW PROGRAM’S HELP FILE FOR CD-RW RECORDING
INSTRUCTIONS —See the CD-RW program’s online help information for
complete instructions on how to use the program to record CD-RWs.
TEST THE DRIVE WITH ANOTHER DVD — Insert another DVD to
eliminate the possibility that the original DVD is defective.
ENSURE THAT WINDOWS RECOGNIZES THE DRIVE —Double-click My
Computer on the desktop. If the DVD drive is not listed, perform a full scan with
your antivirus software to check for and remove viruses. Viruses can sometimes
prevent Windows from recognizing the drive.
CLEAN THE DISC —See the Tell Me How help file for instructions on
cleaning your DVDs. To access help files, see page26.
RUN CHECK DISK
1Double-click My Computer on the desktop.
2Right-click the drive letter (local disk) that you want to scan for errors, and
then click Properties.
3Click the Tools tab.
4Under Error-checking, click Check Now.
5Click Start.