Solving Problems 35
Other technical problemsGeneral hardware problemsIf your computer exhibits one or more of the following symptoms, a device
conflict may exist:
•Your computer locks up, particularly while using a specific device.
•A recently added device does not work.
•A sound card emits noise or demonstrates other problems.
•Unintelligible characters print from the printer.
•The mouse pointer does not move or "stutters" when it moves.
•Messages appear stating that the computer is not operating at
maximum performance.
•Errors occur and programs crash for no apparent reason.
•Nothing displays on the monitor.
GO TO THE DELL | SUPPORT WEBSITE —Go to support.dell.com for
help with general usage, installation, and troubleshooting questions. See "Dell
Technical Support Policy" on page83 for a description of the hardware and
software support provided by Dell.
E-MAIL DELL —Go to the Dell | Support website, and then click E-Mail
Dell in the Communicate list. Send an e-mail message to Dell about your
problem; you can expect to receive an e-mail message from Dell within hours.
See "Dell Technical Support Policy" on page83 for a description of the hardware
and software support provided by Dell.
CALL DELL —If you cannot solve your problem by using the Dell | Support
website or e-mail service, call Dell for technical assistance (see page84). See
"Dell Technical Support Policy" on page83 for a description of the hardware and
software support provided by Dell.