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Technical Assistance

If you need help with a technical problem, Dell is ready to assist you.

1.Call technical support from a telephone near or at the printer so that technical support can assist you with any necessary procedures. When calling Dell, use your Express Service Code to help expedite the routing of your call to the proper support personnel.

The Express Service Code is located on the printer as shown below.

NOTE: Dell's Express Service Code system may not be available in all countries.

2.In the U.S., Business customers should call 1-877-459-7298, and Consumer (Home and Home Office) customers should call 1-800-624-9896.

If you are calling from a different country or are in a different Service area, see "Contacting Dell" on page 63 for your local telephone number.

3.Follow the menu prompts in the automated telephone system to speak with a technical support representative.

Automated Order-Status Service

To check on the status of any Dell™ products that you have ordered, you can go to support.dell.com, or you can call the automated order-status service. A recording prompts you for the information needed to locate and report on your order. See "Contacting Dell" on page 63 for the telephone number to call for your region.

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Appendix

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Dell 5100cn owner manual Technical Assistance, Automated Order-Status Service