Before You Call For Service… | www.GEAppliances.com |
Troubleshooting Tips
Save time and money! Review the charts on the following pages first and you may not need to call for service.
Problem |
| Possible Causes | What To Do | |
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Control panel on |
| You forgot to press the | • Press the START/PAUSE pad. | |
microwave oven |
| START/PAUSE pad. |
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will not operate |
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| Door not securely closed. | • Make sure the microwave oven door is closed. | ||
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| Another function was pressed. | • Press the CLEAR/OFF pad twice to cancel it and begin again. | |
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| The CLEAR/OFF pad was | • Begin again. | |
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| pressed accidentally. |
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| Oven controls | • While using Time Defrost numbers not entered after | |
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| improperly set. | pressing the AUTO DEFROST pad. | |
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“SENSOR ERROR” |
| During a sensor | • The microwave oven door should not be opened | |
appears in the |
| function the microwave | before the time begins to count down in the display. | |
microwave oven |
| oven door was opened |
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display |
| too soon. |
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Microwave oven light |
| Light bulb is loose | • Call for service. | |
does not work |
| or defective. |
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Foods overcooked or |
| Varying density and amount | • Varying density and amount sometimes require more | |
undercooked in the |
| of foods being cooked. | cooking time. | |
microwave oven |
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| Food not turned or stirred | • Turn or stir food and begin again. | ||
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| as called for in the recipe. |
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| Too many dishes in the | • Do not overload your microwave oven. | |
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| oven at the same time. |
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| Food not thoroughly | • See the Using the microwave sensor features section. | |
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| defrosted. |
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| Improper cookware or | • See the Microwave safe cookware section of the | |
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| coverings being used. | Important Safety Instructions section. | |
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| Humidity or moisture in | • Make sure the inside of the oven and the outside of | |
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| the oven will lessen the | the containers are dry. | |
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| sensor cooking time. |
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| Food not allowed to stand. | • Some standing time is recommended for certain | |
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| vegetables cooked with the Sensor Controls. |
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Safety Instructions Operating Instructions Care and Cleaning Troubleshooting Tips Consumer Support
