Envelope feeder

These are possible solutions. Try one or more of the following:

RESET THE PRINTER

Turn the printer off, wait about 10 seconds, and then turn the printer on.

MAKE SURE THE ENVELOPES ARE LOADED CORRECTLY

1Adjust the envelope support for the length of envelope you are using.

2For more information, see “Loading the envelope feeder” on page 63.

CHECK THE PAPER TYPE AND PAPER SIZE SETTINGS

Make sure the paper type and paper size settings match the envelopes you are using:

1From the printer control panel Paper menu, check the settings for the envelope feeder.

2Before sending the job to print, specify the correct settings from the computer:

For Windows users, specify the settings from Print Properties.

For Macintosh users, specify the settings from the Print dialog.

MAKE SURE THE ENVELOPE FEEDER IS INSTALLED CORRECTLY

Memory card

Make sure the memory card is securely connected to the printer system board.

Flash memory card

Make sure the flash memory card is securely connected to the printer system board.

Hard disk with adapter

Make sure the hard disk is securely connected to the printer system board.

Internal Solutions Port

If the Internal Solutions Port (ISP) does not operate correctly, then these are possible solutions. Try one or more of the following:

CHECK THE ISP CONNECTIONS

Make sure the ISP is securely attached to the printer system board.

Make sure the cable is securely connected to the correct connector.

CHECK THE CABLE

Make sure you are using the correct cable and that it is securely connected.

Troubleshooting

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Dell 5230N/DN, 5350dn Envelope feeder, Memory card, Flash memory card, Hard disk with adapter, Internal Solutions Port

5230N/DN, 5350dn specifications

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