Main
Contents
Additional printer setup....... ..................... .................. ....................19
Loading paper and specialty media.............................................52
Paper and specialty media guidelines.........................................67
Software overview..........................................................................73
Understanding printer menus.......................................................85
Maintaining the printer.... ................... .................. .................. ......129
Administrative support..... .................... ...................... ..................137
Clearing jams...................................................................................140
Troubleshooting............. ..................... ...................... .....................15 4
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Safety information
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Learning about the printer
Finding information about the printer
Printer configurations
Basic model
Learning about the printer
Fully configured model
Learning about the printer
Selecting a location for the printer
Understanding the printer control panel
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Additional printer setup
Installing internal options
Available internal options
Accessing the system board to inst all internal options
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Installing a memory card
Installing a flash memory or firmware card
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Installing an Internal Solutions Port
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Installing a printer hard disk
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Installing hardware options
Order of installation
Installing paper drawers
Removing an optional drawer
Attaching cables
Verifying printer setup
Printing a menu settings page
1 2
Printing a network setup page
Setting up the printer software
Installing printer software
Using the World Wide Web
Updating available options in the print er driver
Setting up wireless printing
Information you will need to se t up the printer on a wireless network
Installing the printer on a wireless network (Windows)
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Installing the printer on a wireles s network (Macintosh)
Prepare to configure the pri nter
Enter the printer inf ormation
Configure the printer for wireless access
Configure your computer to us e the printer wirelessly
Installing the printer on a wired network
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In Mac OS X version 10.5 or later
In Mac OS X version 10.5
Changing port settings after installing a new network Internal Solutions Port
In Mac OS X version 10.5 or later
In Mac OS X version 10.5
Setting up serial printing
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Loading paper and specialty media
Setting the paper size and type
Setting the printer to detect the paper size loaded in a tray
Configuring Universal paper settings
Specify a unit of measurement
Specify the paper height and widt h
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LETTERHEAD
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LETTERHEAD
LETTERHEAD
Loading the envelope feeder
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6 7 8
Linking and unlinking trays
Linking trays
Unlinking trays
Linking exit bins
Assigning a Custom Type <x> name
Changing a Custom Type <x> name
Paper and specialty media guidelines
Paper guidelines
Paper characteristics
Weight
Curl
Unacceptable paper
Selecting paper
Selecting preprinted forms and letterhead
Using recycled paper and other office papers
Storing paper
Supported paper sizes, types, and weights
Paper sizes supported by the pr inter
Paper and specialty media guidelines
Paper and specialty media guidelines
Paper types and weights suppo rted by the printer
Software overview
Status Monitor Center
Driver Profiler
Dell Printer Alert Utility
Dell Toner Management System
Printing Status Window
Dell Printer Supplies Reorder App lication
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Printing
Printing a document
Printing on specialty media
Tips on using letterhead
Tips on using transparencies
Tips on using envelopes
Tips on using labels
Tips on using card stock
Printing confidential and other held jobs
Holding jobs in the printer
Printing confidential and other held jobs
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Printing from a flash drive
Printing information pages
Printing a font sample list
Printing a directory list
Printing the print quality test pages
Canceling a print job
Canceling a print job from the p rinter control panel
Canceling a print job from the c omputer
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Understanding printer menus
Menus list
Paper menu
Default Source menu
Paper Size/Type menu
Configure MP menu
Envelope Enhance
The envelope conditioner significantly reduces the wrinkling of some envelopes.
Substitute Size menu
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Paper Weight menu
Paper Loading menu
Custom Types menu
Universal Setup menu
Bin Setup menu
Reports menu
Network/Ports menu
Active NIC menu
Standard Network or Network <x> m enus
Reports menu (under the Netwo rk/Ports menu)
Network Card menu
Network/Ports Standard Network or Network <x> Std Network Setup or Net <x> Setup Network Card
TCP/IP menu
Network/Ports Standard Network or Network <x> Std Network Setup or Net <x> Setup TCP/IP
IPv6 menu
Network/Ports Standard Network or Network <x> Std Network Setup or Net <x> Setup IPv6
Wireless menu
Network/Ports Network <x> Net <x> Setup Wireless
AppleTalk menu
Network/Ports Standard Network or Network <x> Std Network Setup or Net <x> Setup AppleTalk
NetWare menu
Network/Ports Standard Network or Network <x> Std Network Setup or Net <x> Setup NetWare
USB menu
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Parallel menu
Serial <x> menu
This menu appears only if an optional serial card is installed.
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SMTP Setup menu
Use the following menu to configure the SMTP server.
Security menu
Miscellaneous menu
Confidential Print menu
Security Audit Log menu
Set Date/Time menu
Settings menu
General Settings menu
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Setup menu
Finishing menu
Quality menu
Utilities menu
XPS menu
PDF menu
PostScript menu
PCL Emul menu
PPDS menu
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HTML menu
Image menu
Help menu
Maintaining the printer
Cleaning the exterior of the printer
Storing supplies
Conserving supplies
Checking the status of supplies
Checking the status of supplies from the printer control panel
Checking the status of supplies from a network computer
Ordering supplies
Printer attached to a network
Replacing supplies
Replacing the toner cartridge
Replacing the photoconductor ki t
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Recycling Dell products
Moving the printer
Before moving the printer
Moving the printer to another loc ation
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Administrative support
Using the Embedded Web Server
Checking the device status
Setting up e-mail alerts
Viewing reports
Adjusting Power Saver
Using the Embedded Web Server
Using the printer control panel
Restoring the factory default settings
Clearing jams
Avoiding jams
Paper tray recommendations
Paper recommendations
Envelope recommendations
Understanding jam numbers and locations
200 paper jam
1 2
3
201 paper jam
202 and 203 paper jams
230 paper jam
Rear paper jams
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Front paper jams
231239 paper jams (optional external duplex unit)
Rear paper jams
Front paper jams
241245 paper jams
250 paper jam
260 paper jam
271279 paper jams
280 paper jams
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Troubleshooting
Solving basic problems
Solving basic printer problems
Embedded Web Server does not ope n
C HECK THE NETWORK
Understanding printer messages
Change <input src> to <Custom Type Name>
Change <input src> to <Custom St ring>
Change <input src> to <size>
Change <input src> to <type> <size>
Check duplex connection
Check tray <x> connection
Close door <x>
Close door or insert cartridg e
Close finisher side door
Close finisher top cover
Install output bin <x> or cancel print job
Install duplex unit or cancel pri nt job
Install envelope feeder or cancel print job
Install Tray <x> or Cancel Print Job
Install MICR Cartridge
Load <input src> with <Custom Type Nam e>
Load <input src> with <Custom Str ing>
Load <input src> with <size>
Load <input src> with <type> <size>
Load Manual Feeder with <size>
Load Manual Feeder with <type> <size>
Load staples
Reattach bin <x>
Reattach bin <x> <y>
Reattach envelope feeder
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32.yy Cartridge part number unsuppor ted by device
34 Short paper
35 Insufficient memory to support Resource Save feature
37 Insufficient memory to col late job
37 Insufficient memory for Flash Memory Defragment operation
37 Insufficient memory, some held jobs were de leted
38 Memory full
39 Complex page, some data may not have printed
50 PPDS font error
52 Not enough free space in flash memory for resourc es
53 Unformatted flash detected
54 Standard network softwar e error
55 Unsupported option in slot <x>
56 Standard USB port disabled
56 Standard parallel port disable d
58 Too many flash options installe d
58 Too Many Trays Attached
59 Incompatible Duplex
59 Incompatible envelope feeder
59 Incompatible output bin <x>
59 Incompatible tray <x>
61 Defective disk
80 Routine maintenance needed
84 PC Kit life warning
84 Replace PC Kit
Solving printing problems
Multiple-language PDFs do not print
1 2
3 4
Printer control panel display is bl ank or displays only diamonds
MAKE SURE THE INTERNAL PRINT SERVER IS INSTALLED PROPERLY AND WORKING
Confidential and other held jobs do not print
PARTIAL JOB, NO JOB, OR BLANK PAGES PRINT
Job prints from the wrong tra y or on the wrong paper
Incorrect characters print MAKE SURE THE PRINTER IS NOT IN HEX TRACE MODE
Tray linking does not work
L OAD THE SAME SIZE AND TYPE
Solving option problems
Option does not operate correctly or quits after it is installed
C HECK TO SEE IF THE OPTION IS CONNECTED TO THE
1 2 3
MAKE SURE THE OPTION IS INSTALLED CORRECTLY
MAKE SURE THE OPTION IS SELECTED
Paper trays
MAKE SURE THE PAPER IS LOADED CORRECTLY
1 2 3 4
MAKE SURE THE PAPER TRAY IS INSTALLED CORRECTLY Solving 2,000-sheet drawer proble ms
Envelope feeder
MAKE SURE THE ENVELOPES ARE LOADED CORRECTLY
1 2
C HECK THE PAPER TYPE AND PAPER SIZE
1 2
Solving paper feed problems
Paper frequently jams
MAKE SURE THERE IS NOT TOO MUCH PAPER IN THE PAPER TRAY
THE PAPER MAY HAVE ABSORBED MOISTURE DUE TO HIGH HUMIDITY
Paper jam message remains afte r jam is cleared
Solving print quality problems
Isolating print quality problems
1 2 3
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Clipped images
C HECK THE
C HECK THE PAPER SIZE
1 2
Ghost images
C HECK THE T ONER D ARKNESS
Incorrect margins
C HECK THE PAPER SIZE
Paper curl
Print irregularities
THE PAPER MAY HAVE ABSORBED MOISTURE DUE TO HIGH HUMIDITY
THE TONER MAY BE LOW
THE FUSER MAY BE WORN OR DEFECTIVE
Repeating defects
Skewed print
Solid black or white streaks appear on transparencies or paper
E NSURE THAT THE FILL PATTERN IS
CHECK THE PAPER TYPE
THE TONER CARTRIDGE MAY BE DEFECTIVE OR LOW ON TONER
Print is too dark
C HECK THE DARKNESS , BRIGHTNESS , AND CONTRAST
Print is too light
C HECK THE DARKNESS , BRIGHTNESS , AND CONTRAST
THE TONER IS LOW
Solid color pages
MAKE SURE THE TONER CARTRIDGE IS PROPERLY INSTALLED
THE TONER CARTRIDGE MAY BE DEFECTIVE OR LOW ON TONER
Streaked vertical lines
THE TONER IS SMEARED
Streaked horizontal lines
THE TONER IS SMEARED
THE PAPER PATH MAY NOT BE CLEAR
Toner fog or background shading appe ars on the page
THE CHARGE ROLLS MAY BE DEFECTIVE
Toner rubs off
C HECK THE P APER T EXTURE
Toner specks
Transparency print quality is poor
Contacting Technical Support
Appendix
Dell Technical Support Policy
Contacting Dell
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Index
Numerics
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N
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Q
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