MAKE SURE THE INTERNAL PRINT SERVER IS INSTALLED PROPERLY AND WORKING

•Make sure the internal print server is properly installed and that the printer is connected to the network.

•Print a network setup page and check that the status shows Connected. If the status is Not Connected, check the network cables, and then try printing the network setup page again. Contact your system support person to make sure the network is functioning correctly.

MAKE SURE YOU ARE USING A RECOMMENDED USB, SERIAL, OR ETHERNET CABLE

MAKE SURE PRINTER CABLES ARE SECURELY CONNECTED

Check the cable connections to the printer and print server to make sure they are secure.

For more information, see the setup documentation that came with the printer.

Confidential and other held jobs do not print

These are possible solutions. Try one or more of the following:

PARTIAL JOB, NO JOB, OR BLANK PAGES PRINT

The print job may contain a formatting error or invalid data.

•Delete the print job, and then print it again.

•For PDF documents, recreate the PDF and then print it again.

MAKE SURE THE PRINTER HAS SUFFICIENT MEMORY

Free up additional printer memory by scrolling through the list of held jobs and deleting some of them.

Job takes longer than expected to print

These are possible solutions. Try one or more of the following:

REDUCE THE COMPLEXITY OF THE PRINT JOB

Eliminate the number and size of fonts, the number and complexity of images, and the number of pages in the job.

CHANGE THE PAGE PROTECT SETTING TO OFF

1From the printer control panel, press .

2Press the up or down arrow button until Settings appears, and then press .

3

Press the up or down arrow button until

General Settings appears, and then press .

4

Press the up or down arrow button until

Print Recovery appears, and then press .

Troubleshooting

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Dell 5230N/DN, 5350dn manual Confidential and other held jobs do not print, Job takes longer than expected to print, 169
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5230N/DN, 5350dn specifications

The Dell 5350, 5350dn, 5230n, 5230dn, and 5230 printers represent a robust line of monochrome laser printers designed to meet the demands of high-volume printing environments. These models are tailored for business users who require reliable performance and high-quality output without sacrificing speed or efficiency.

The Dell 5350 is known for its impressive print speed, capable of delivering up to 65 pages per minute (ppm). This makes it an excellent choice for organizations that need to produce large volumes of documents quickly. The 5350dn variant includes duplex printing capabilities, allowing for automatic double-sided printing, which not only saves paper but also streamlines workflow. Both models support a high monthly duty cycle, which caters to heavy printing needs while maintaining consistent performance.

Turning to the Dell 5230n and 5230dn, these printers also boast maximum print speeds of up to 60 ppm. Similar to the 5350dn, the 5230dn model provides automatic duplexing, enhancing operational efficiency. The 5230 series is designed with a focus on accessibility, featuring a user-friendly interface that simplifies navigation and reduces the learning curve for new users.

One of the standout features across these models is their robust paper handling capabilities. With multiple input trays and the option for additional paper trays, users can easily manage different media types and sizes, accommodating everything from standard letter-sized paper to heavier cardstock. This versatility makes the printers ideal for various printing tasks, including reports, presentations, and marketing materials.

All models in this series utilize advanced toner technology, which delivers sharp text and crisp images. The high yield toner cartridges available for these printers ensure that users can print longer without frequent replacements, which reduces overall printing costs.

In terms of connectivity, these Dell printers support USB, Ethernet, and optional wireless capabilities, ensuring seamless integration into different network environments. Security features, such as secure print options, help protect sensitive information, making these printers suitable for environments with strict confidentiality requirements.

In summary, the Dell 5350, 5350dn, 5230n, 5230dn, and 5230 printers offer a powerful combination of speed, efficiency, and user-friendly features tailored for high-volume printing. Their advanced technologies and flexible configurations ensure that businesses can achieve reliable performance while maintaining cost-effectiveness in their printing operations.
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