MAKE SURE THE OPTION IS SELECTED

From the computer you are printing from, select the option. For more information, see “Updating available options in the printer driver” on page 39.

Paper trays

These are possible solutions. Try one or more of the following:

MAKE SURE THE PAPER IS LOADED CORRECTLY

1Open the paper tray.

2Check for paper jams or misfeeds.

3Make sure paper guides are aligned against the edges of the paper.

4Make sure the paper tray closes properly.

RESET THE PRINTER

Turn the printer off, wait about 10 seconds, and then turn the printer on.

MAKE SURE THE PAPER TRAY IS INSTALLED CORRECTLY

Solving 2,000-sheet drawer problems

Try one or more of the following:

THE ELEVATOR TRAY IS NOT WORKING PROPERLY

Make sure the printer is properly connected to the 2,000-sheet drawer.

Make sure the printer is turned on.

Make sure that the power cord is plugged firmly into the back of the 2,000-sheet drawer.

If the tray is empty, then load paper in the tray.

Clear any jams.

THE PAPER FEED ROLLERS DO NOT TURN TO ADVANCE PAPER

Make sure the printer is properly connected to the 2,000-sheet drawer.

Make sure the printer is turned on.

THE PAPER CONSISTENTLY JAMS IN THE DRAWER

Flex the paper.

Make sure the drawer is properly installed.

Make sure paper is loaded correctly.

Make sure the paper or specialty media meets specifications and is not damaged.

Make sure the guides are positioned correctly for the paper size loaded.

Troubleshooting

172

Page 172
Image 172
Dell 5350dn, 5230N/DN manual Paper trays, Solving 2,000-sheet drawer problems, 172

5230N/DN, 5350dn specifications

The Dell 5350, 5350dn, 5230n, 5230dn, and 5230 printers represent a robust line of monochrome laser printers designed to meet the demands of high-volume printing environments. These models are tailored for business users who require reliable performance and high-quality output without sacrificing speed or efficiency.

The Dell 5350 is known for its impressive print speed, capable of delivering up to 65 pages per minute (ppm). This makes it an excellent choice for organizations that need to produce large volumes of documents quickly. The 5350dn variant includes duplex printing capabilities, allowing for automatic double-sided printing, which not only saves paper but also streamlines workflow. Both models support a high monthly duty cycle, which caters to heavy printing needs while maintaining consistent performance.

Turning to the Dell 5230n and 5230dn, these printers also boast maximum print speeds of up to 60 ppm. Similar to the 5350dn, the 5230dn model provides automatic duplexing, enhancing operational efficiency. The 5230 series is designed with a focus on accessibility, featuring a user-friendly interface that simplifies navigation and reduces the learning curve for new users.

One of the standout features across these models is their robust paper handling capabilities. With multiple input trays and the option for additional paper trays, users can easily manage different media types and sizes, accommodating everything from standard letter-sized paper to heavier cardstock. This versatility makes the printers ideal for various printing tasks, including reports, presentations, and marketing materials.

All models in this series utilize advanced toner technology, which delivers sharp text and crisp images. The high yield toner cartridges available for these printers ensure that users can print longer without frequent replacements, which reduces overall printing costs.

In terms of connectivity, these Dell printers support USB, Ethernet, and optional wireless capabilities, ensuring seamless integration into different network environments. Security features, such as secure print options, help protect sensitive information, making these printers suitable for environments with strict confidentiality requirements.

In summary, the Dell 5350, 5350dn, 5230n, 5230dn, and 5230 printers offer a powerful combination of speed, efficiency, and user-friendly features tailored for high-volume printing. Their advanced technologies and flexible configurations ensure that businesses can achieve reliable performance while maintaining cost-effectiveness in their printing operations.