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Cisco Systems IE 3000 Series manual Link Status, Transceiver Issues, Port and Interface Settings

Models: IE 3000 Series IEM30004PC

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Chapter 3 Troubleshooting

Diagnosing Problems

Link Status

Verify that both sides have link. A single broken wire or one shutdown port can cause one side to show link, but the other side does not have link.

A link LED does not guarantee that the cable is fully functional. The cable might have encountered physical stress that causes it to function at a marginal level. If the link light for the port does not come on:

•Connect the cable from the switch to a known good device.

•Make sure that both ends of the cable are connected to the correct ports.

•Verify that both devices have power.

•Verify that you are using the correct cable type. See the“Cable and Adapter Specifications” section on page C-4for more information.

•Rule out loose connections. Sometimes a cable appears to be seated, but is not. Disconnect the cable, and then reconnect it.

Transceiver Issues

Use only Cisco SFP modules on the switch. Each Cisco module has an internal serial EEPROM that is encoded with security information. This encoding provides a way for Cisco to identify and validate that the module meets the requirements for the switch. Check these items:

•Bad or wrong SFP module. Exchange the suspect module with a known good module. Verify that the module is supported on this platform. (The switch release notes on Cisco.com list the SFP modules that the switch supports.)

•Use the show interfaces privileged EXEC command to verify the port or module error-disabled, disabled, or shutdown status. Re-enable the port if needed.

•Make sure that all fiber connections are properly cleaned and securely connected.

Port and Interface Settings

A cause of port connectivity failure can be a disabled port. Verify that the port or interface is not disabled or powered down for some reason. If a port or interface is manually shut down on one side of the link or the other side, the link does not come up until you re-enable the port. Use the show interfaces privileged EXEC command to verify the port or interface error-disabled, disabled, or shutdown status on both sides of the connection. If needed, re-enable the port or the interface.

Ping End Device

Test the end device by pinging from the directly connected switch first, and then work your way back port by port, interface by interface, trunk by trunk, until you find the source of the connectivity issue. Make sure that each switch can see the end device MAC address in its content-addressable memory (CAM) table.

Cisco IE 3000 Switch Hardware Installation Guide

 

OL-13017-01

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Cisco Systems IE 3000 Series, IEM30004PC Link Status, Transceiver Issues, Port and Interface Settings, Ping End Device
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IE 3000 Series, IEM30004PC specifications

The Cisco IEM30004PC is an integral component of the Cisco IE 3000 Series, designed specifically for deployment in harsh industrial environments. This managed Ethernet switch provides versatility, reliability, and robust performance necessary for industrial applications, supporting a range of Ethernet-enabled devices.

One of the main features of the IEM30004PC is its rugged design. The switch is built to withstand extreme temperatures, vibrations, and electromagnetic interference, making it ideal for usage in manufacturing plants, oil and gas facilities, and transportation systems. It operates within a wide temperature range of -40 to 75 degrees Celsius, ensuring dependable functionality in varying environmental conditions.

The IEM30004PC is equipped with four 10/100/1000 Gigabit Ethernet ports. These ports support both copper and fiber connections, providing flexibility for network installations. In addition, the switch supports various redundancy protocols, including Rapid Spanning Tree Protocol (RSTP) and Link Aggregation Control Protocol (LACP), which enhance network reliability and fault tolerance.

Another distinguishing characteristic of the IEM30004PC is its support for Power over Ethernet (PoE). This feature allows the switch to deliver power over the Ethernet cables to connected devices, such as IP cameras and wireless access points, eliminating the need for separate power sources and simplifying installations.

Cisco's IEM30004PC also integrates advanced security features, including 802.1X port-based authentication, Access Control Lists (ACLs), and Role-Based Access Control (RBAC). These security measures ensure that only authorized devices can connect to the network, reducing the risk of unauthorized access and enhancing overall network integrity.

For network management, the IEM30004PC supports Simple Network Management Protocol (SNMP), Cisco's Network Assistant, and other management tools. This enables centralized control and monitoring of the network, simplifying the administration and operation of industrial networks.

In summary, the Cisco IEM30004PC, as part of the IE 3000 Series, is engineered for robust performance in industrial settings. With its rugged design, multiple Gigabit Ethernet ports, PoE capabilities, and advanced security features, it is an excellent choice for organizations seeking reliable networking solutions in challenging environments. Its comprehensive management options further enhance its utility, making it an indispensable asset for modern industrial networks.