Appendix

Dell Technical Support Policy

Technician-assisted technical support requires the cooperation and participation of the customer in the troubleshooting process and provides for restoration of the Operating System, application software and hardware drivers to the original default configuration as shipped from Dell, as well as the verification of appropriate functionality of the printer and all Dell-installed hardware. In addition to this technician assisted technical support, online technical support is available at Dell Support. Additional technical support options may be available for purchase.

Dell provides limited technical support for the printer and any Dell-installed software and peripherals. Support for third-party software and peripherals is provided by the original manufacturer, including those purchased and/or installed through Software & Peripherals (DellWare), ReadyWare, and Custom Factory Integration (CFI/DellPlus).

Contacting Dell

You can access Dell Support at support.dell.com. Select your region on the WELCOME TO DELL SUPPORT page, and fill in the requested details to access help tools and information.

You can contact Dell electronically using the following addresses:

•World Wide Web www.dell.com/

www.dell.com/ap/ (Asian/Pacific countries only) www.dell.com/jp/ (Japan only) www.euro.dell.com (Europe only)

www.dell.com/la/ (Latin American and Caribbean countries) www.dell.ca (Canada only)

•Anonymous file transfer protocol (FTP) ftp.dell.com

Log in as user: anonymous, and use your email address as your password.

•Electronic Support Service mobile_support@us.dell.com support@us.dell.com

la-techsupport@dell.com(Latin America and Caribbean countries only) apsupport@dell.com (Asian/Pacific countries only) support.jp.dell.com (Japan only)

support.euro.dell.com (Europe only)

•Electronic Quote Service

apmarketing@dell.com (Asian/Pacific countries only) sales_canada@dell.com (Canada only)

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5230N/DN, 5350dn specifications

The Dell 5350, 5350dn, 5230n, 5230dn, and 5230 printers represent a robust line of monochrome laser printers designed to meet the demands of high-volume printing environments. These models are tailored for business users who require reliable performance and high-quality output without sacrificing speed or efficiency.

The Dell 5350 is known for its impressive print speed, capable of delivering up to 65 pages per minute (ppm). This makes it an excellent choice for organizations that need to produce large volumes of documents quickly. The 5350dn variant includes duplex printing capabilities, allowing for automatic double-sided printing, which not only saves paper but also streamlines workflow. Both models support a high monthly duty cycle, which caters to heavy printing needs while maintaining consistent performance.

Turning to the Dell 5230n and 5230dn, these printers also boast maximum print speeds of up to 60 ppm. Similar to the 5350dn, the 5230dn model provides automatic duplexing, enhancing operational efficiency. The 5230 series is designed with a focus on accessibility, featuring a user-friendly interface that simplifies navigation and reduces the learning curve for new users.

One of the standout features across these models is their robust paper handling capabilities. With multiple input trays and the option for additional paper trays, users can easily manage different media types and sizes, accommodating everything from standard letter-sized paper to heavier cardstock. This versatility makes the printers ideal for various printing tasks, including reports, presentations, and marketing materials.

All models in this series utilize advanced toner technology, which delivers sharp text and crisp images. The high yield toner cartridges available for these printers ensure that users can print longer without frequent replacements, which reduces overall printing costs.

In terms of connectivity, these Dell printers support USB, Ethernet, and optional wireless capabilities, ensuring seamless integration into different network environments. Security features, such as secure print options, help protect sensitive information, making these printers suitable for environments with strict confidentiality requirements.

In summary, the Dell 5350, 5350dn, 5230n, 5230dn, and 5230 printers offer a powerful combination of speed, efficiency, and user-friendly features tailored for high-volume printing. Their advanced technologies and flexible configurations ensure that businesses can achieve reliable performance while maintaining cost-effectiveness in their printing operations.
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