If you have other software problems | Dell 7RR4T, P07F002, P07F003

Solving Problems

If the computer stops responding or a solid blue screen appears —

CAUTION: You might lose data if you are unable to perform an operating system shutdown.

If you are unable to get a response by pressing a key on your keyboard or moving your mouse, press the power button until the computer turns off and then restart your computer.

If you have other software problems —

•Back up your files immediately.

•Use a virus-scanning program to check the hard drive or CDs.

•Save and close any open files or programs and shut down your computer through the Start menu.

•Check the software documentation or contact the software manufacturer for troubleshooting information:

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––Ensure that the program is compatible with the operating system installed on your computer.

––Ensure that your computer meets the minimum hardware requirements needed to run the software. See the software documentation for information.

––Ensure that the program is installed and configured properly.

––Verify that the device drivers do not conflict with the program.

––If necessary, uninstall and then reinstall the program.

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Dell 7RR4T, P07F002, P07F series, P07F003, P07F001, M5030 setup guide If you have other software problems

Contents

Inspiron Page SETUP GUIDE June 2010 P/N 7RR4T Rev. A01 Contents Index Setting Up Your Inspiron Laptop Before Setting Up Your Computer Connect the AC Adapter Connect the Network Cable Optional Press the Power Button Set Up the Operating System Microsoft WindowsUbuntu Create System Recovery Media Recommended Follow the instructions on the screen Enable or Disable Wireless Optional Setting Up Your Inspiron Laptop Setting Up a Wired Connection Connect to the Internet Optional Setting Up a Wireless Connection Click Start → Control PanelClick Start → Connect To Setting Up Your Internet Connection Connect to the Internet window appears Setting Up Your Inspiron Laptop Using Your Inspiron Laptop Right View Features Using Your Inspiron Laptop Left View Features Using Your Inspiron Laptop Front View Features Using Your Inspiron Laptop Status Lights and Indicators Battery Indicator light status Computer states Power status Light Computer Base Features Power button Turns the computer on or off when pressed Touch Pad Gestures Scroll Zoom One finger zoom Allows you to zoom in or out System Setup Bios Utility Multimedia Control KeysWindows Mobility Center Function Key Row, select Function Key or Multimedia Key Using Your Inspiron Laptop Using the Optical Drive Disc Spindle Optical drive tray Eject button Display Features Using Your Inspiron Laptop Removing and Replacing the Battery Battery lock latch Battery release latch Software Features Productivity and CommunicationEntertainment and Multimedia Dell DataSafe Online Backup Dell Dock Add a CategoryAdd an Icon Remove a Category or Icon Solving Problems Beep Code Possible ProblemBeep Codes Network Problems Wireless ConnectionsWired Connections Power Problems Memory Problems If you experience other memory problemsIf you receive an insufficient memory message Click Applications Click End Task If you have other software problems Using Support Tools Dell Support CenterAssistance from Dell Technical About Your System System My Dell Downloads System Messages Them Hardware Troubleshooter Click Start → Help and Support Dell Diagnostics Starting Dell Diagnostics From Your Hard Drive If PSA is invoked Insert the Drivers and Utilities disc Remove the Drivers and Utilities disc Restoring Your Operating System Option Use System Restore Starting System Restore Dell DataSafe Local Backup Undoing the Last System RestoreClick Undo my last restoration and click Next Dell DataSafe Local Backup Basic Select Repair Your Computer Upgrading to Dell DataSafe Local Backup Professional Click Upgrade Now System Recovery Media Dell Factory Image Restore Performing Dell Factory Image Restore Restoring Your Operating System Getting Help Technical Support Customer Service DellConnect Online Services Dell Support websitesDell Support e-mail addresses Automated Order-Status Service Product Information Returning Items for Repair Under Warranty or for Credit Locating Your Service Tag Before You Call Diagnostic Checklist Contacting Dell For customers in the United States, call 800-WWW-DELL Getting Help Finding More Information and Resources If you need to See If you need to Dell Support Center. To launch the Dell Specifications Processor Connectors MemoryMemory Card Reader Communications CameraVideo Audio Display Battery KeyboardTouch Pad AC Adapter Physical Computer Environment Storage To 95% Appendix Macrovision Product Notice Importer Index Index Wired network connection 7 wireless network connection Page Page 07RR4TA01