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Dell M5030, 7RR4T, P07F002 Starting Dell Diagnostics From Your Hard Drive, Using Support Tools

Models: M5030 7RR4T P07F001 P07F series P07F002 P07F003

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Dell Diagnostics

Dell Diagnostics

If you experience a problem with your computer, perform the checks in “Lockups and Software Problems” on page 45 and run the Dell Diagnostics before you contact Dell for technical assistance.

NOTE: Dell Diagnostics works only on Dell computers.

NOTE: The Drivers and Utilities disc may not ship with your computer.

Ensure that the device that you want to test displays in the system setup program and is active. Press <F2> during POST (Power On Self Test) to enter the System Setup (BIOS) utility.

Start the Dell Diagnostics from your hard drive or from the Drivers and Utilities disc.

Using Support Tools

Starting Dell Diagnostics From Your Hard Drive

The Dell Diagnostics is located on a hidden diagnostic utility partition on your hard drive.

NOTE: If your computer cannot display a screen image, contact Dell (see “Contacting Dell” on page 70).

1.Ensure that the computer is connected to an electrical outlet that is known to be working properly.

2.Turn on (or restart) your computer.

3.When the DELL™ logo appears, press <F12> immediately. Select Diagnostics from the boot menu and press <Enter>.

This may invoke the Pre-Boot System Assessment (PSA) on your computer.

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Dell M5030, 7RR4T, P07F002, P07F series, P07F003 Starting Dell Diagnostics From Your Hard Drive, Using Support Tools

Contents

SETUP GUIDE INSPIRONPage INSPIRON SETUP GUIDEJune 2010 P/N 7RR4T Rev. A01 Notes, Cautions, and WarningsSolving Problems ContentsSetting Up Your Inspiron Laptop Using Your Inspiron LaptopContents Finding More Information and Resources Specifications AppendixUsing Support Tools Getting HelpINSPIRON Setting Up Your Inspiron LaptopBefore Setting Up Your Computer Connect the AC Adapter Setting Up Your Inspiron LaptopTo use a wired network connection, connect the network cable Connect the Network Cable OptionalSetting Up Your Inspiron Laptop Setting Up Your Inspiron Laptop Press the Power ButtonMicrosoft Windows Set Up the Operating SystemUbuntu Setting Up Your Inspiron LaptopSetting Up Your Inspiron Laptop Create System Recovery Media RecommendedYou will require the following to create the system recovery media Dell DataSafe Local BackupSetting Up Your Inspiron Laptop 3. Click Start → Programs→ Dell DataSafe Local Backup4. Click Create Recovery Media Setting Up Your Inspiron Laptop Enable or Disable Wireless OptionalWireless enabled Wireless disabled Setting Up Your Inspiron LaptopSetting Up Your Inspiron Laptop Setting Up a Wired ConnectionConnect to the Internet Optional Windows Setting Up a Wireless Connection3. Click Start → Control Panel Windows Vista2. Click Start → Control Panel Setting Up Your Internet ConnectionThe Connect to the Internet window appears Setting Up Your Inspiron LaptopWindows Vista Setting Up Your Inspiron Laptop2. Click Start → Control Panel The Connect to the Internet window appearsINSPIRON Using Your Inspiron LaptopRight View Features Using Your Inspiron Laptop Using Your Inspiron Laptop Left View Features4 VGA connector - Connects to a monitor or projector Using Your Inspiron LaptopUsing Your Inspiron Laptop Front View Features1 Power status light - Turns on steadily or blinks to indicate the power status Using Your Inspiron LaptopBattery Status Light Status Lights and IndicatorsIndicator light status Battery charge levellight Power statusIndicator light status Using Your Inspiron LaptopUsing Your Inspiron Laptop Computer Base Features1 Power button - Turns the computer on or off when pressed Using Your Inspiron LaptopUsing Your Inspiron Laptop Touch Pad GesturesScroll Using Your Inspiron Laptop ZoomOne finger zoom - Allows you to zoom in or out Multimedia Control Keys System Setup BIOS UtilityWindows Mobility Center 2. In the Function Key Row, select Function Key or Multimedia KeyUsing Your Inspiron Laptop Mute the sound Decrease the volume level Increase the volume levelPlay the previous track or chapter Play or pause Play the next track or chapterUsing Your Inspiron Laptop Using the Optical DriveCAUTION Do not move the computer while playing or recording a disc 1 disc 2 spindle 3 optical drive tray 4 eject button Using Your Inspiron LaptopUsing Your Inspiron Laptop Display FeaturesUsing Your Inspiron Laptop Windows 7 Start → All Programs→ Dell Help DocumentationWindows Vista Start → Help and Support→ Dell EDocs Using Your Inspiron Laptop Removing and Replacing the Battery1 battery lock latch 2 battery 3 battery release latch Using Your Inspiron LaptopProductivity and Communication Software FeaturesEntertainment and Multimedia Windows 7 Start → All Programs→ Dell Help DocumentationUsing Your Inspiron Laptop Dell DataSafe Online BackupAdd a Category Dell DockAdd an Icon Remove a Category or IconPossible Problem Solving ProblemsBeep Codes Beep CodeWireless Connections Network ProblemsWired Connections Solving ProblemsSolving Problems Power ProblemsIf you experience other memory problems Memory ProblemsIf you receive an insufficient memory message Solving Problems2. Click Applications Lockups and Software Problems4. Click End Task Solving ProblemsSolving Problems If you have other software problemsIf the computer stops responding or a solid blue screen appears Dell Support Center Using Support ToolsAssistance from Dell Technical About Your System SystemMy Dell Downloads Using Support ToolsSystem Messages 1. Go to downloadstore.dell.com/mediaof them Using Support ToolsUsing Support Tools Hardware Troubleshooter1. Click Start → Help and Support Starting Dell Diagnostics From Your Hard Drive Dell DiagnosticsNOTE The Drivers and Utilities disc may not ship with your computer Using Support ToolsIf PSA is not invoked If PSA is invokedUsing Support Tools a. The PSA will start running the tests1. Insert the Drivers and Utilities disc Starting Dell Diagnostics From the Drivers and Utilities DiscUsing Support Tools NOTE The Drivers and Utilities disc may not ship with your computer5. Type 1 to start the CD menu and press Enter to proceed 11. Remove the Drivers and Utilities discUsing Support Tools Option Restoring Your Operating SystemOperating System disc INSPIRONRestoring Your Operating System System RestoreStarting System Restore Undoing the Last System Restore Dell DataSafe Local Backup3. Click Undo my last restoration and click Next Restoring Your Operating SystemRestoring Your Operating System Dell DataSafe Local Backup Basic5. Select Repair Your Computer Restoring Your Operating System Upgrading to Dell DataSafe Local Backup Professional2. Click Upgrade Now Restoring Your Operating System System Recovery MediaPerforming Dell Factory Image Restore Dell Factory Image RestoreThe System Recovery Options window appears 3. Select Repair Your ComputerThe Dell Factory Image Restore welcome screen appears 6. Click Dell Factory Image Restore7. Click Next. The Confirm Data Deletion screen appears Restoring Your Operating System4. Fill out the “Diagnostic Checklist” on page Getting HelpINSPIRON on page 65 for a more extensive list of Dell Support onlineGetting Help Technical Support and Customer ServiceDellConnect Dell Support websites Online ServicesDell Support e-mail addresses Dell Marketing and Sales e-mail addressesGetting Help Automated Order-Status ServiceProduct Information Getting Help Returning Items for Repair Under Warranty or for CreditGetting Help Locating Your Service TagBefore You Call Getting Help Diagnostic ChecklistGetting Help Contacting DellGetting Help Finding More Information and Resources the Service Manual atIf you need to support.dell.comthe Dell Support Center. To launch the Dell Finding More Information and ResourcesIf you need to support.dell.comProcessor SpecificationsComputer Model System ChipsetMemory Card Reader ConnectorsMemory Communications SpecificationsCamera VideoDisplay Audiothe Dell Technology DisplayKeyboard BatteryTouch Pad SpecificationsA continuous AC AdapterPhysical Specifications Computer EnvironmentComputer Environment 0.66 GRMSINSPIRON AppendixMacrovision Product Notice Importer Information for NOM, or Official Mexican Standard Only for MexicoAppendix RegulatoryINSPIRON IndexIndex program compatibility wizard 45 Windows, reinstalling warranty returns 67 WindowsIndex support email addresses 65 support sitesPage Page Printed in the U.S.A 07RR4TA01