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Dell P07F002 Using Support Tools, Dell Support Center, Assistance from Dell Technical, Inspiron

Models: M5030 7RR4T P07F001 P07F series P07F002 P07F003

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Using Support Tools

Using Support Tools

Dell Support Center

The Dell Support Center is an easy-to-use application that provides information about your computer, personalized service and support resources.

To launch the application, click the icon in the taskbar.

The Dell Support Center home page displays your computer’s model number, service tag, express service code, and service contact information.

The home page also provides links to access:

Self Help (Troubleshooting, Security, System Performance, Network/Internet, Backup/ Recovery, and Windows operating system)

Alerts (technical support alerts relevant to your computer)

Assistance from Dell (Technical

Support with DellConnect™,

Customer Service, Training and

Tutorials, How-To Help with

Solutions Station™, and Online

Scan with PC CheckUp)

About Your System (System

Documentation, Warranty

Information, System Information,

Upgrades & Accessories)

For more information about Dell Support Center and available support tools, click the Services tab at support.dell.com.

INSPIRON

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Dell P07F002 Using Support Tools, Dell Support Center, Assistance from Dell Technical, About Your System System, Inspiron

Contents

SETUP GUIDE INSPIRONPage INSPIRON SETUP GUIDEJune 2010 P/N 7RR4T Rev. A01 Notes, Cautions, and WarningsSolving Problems ContentsSetting Up Your Inspiron Laptop Using Your Inspiron LaptopContents Finding More Information and Resources Specifications AppendixUsing Support Tools Getting HelpBefore Setting Up Your Computer Setting Up Your Inspiron LaptopINSPIRON Connect the AC Adapter Setting Up Your Inspiron LaptopSetting Up Your Inspiron Laptop Connect the Network Cable OptionalTo use a wired network connection, connect the network cable Setting Up Your Inspiron Laptop Press the Power ButtonMicrosoft Windows Set Up the Operating SystemUbuntu Setting Up Your Inspiron LaptopSetting Up Your Inspiron Laptop Create System Recovery Media RecommendedYou will require the following to create the system recovery media Dell DataSafe Local Backup4. Click Create Recovery Media 3. Click Start → Programs→ Dell DataSafe Local BackupSetting Up Your Inspiron Laptop Setting Up Your Inspiron Laptop Enable or Disable Wireless OptionalWireless enabled Wireless disabled Setting Up Your Inspiron LaptopConnect to the Internet Optional Setting Up a Wired ConnectionSetting Up Your Inspiron Laptop Windows Setting Up a Wireless Connection3. Click Start → Control Panel Windows Vista2. Click Start → Control Panel Setting Up Your Internet ConnectionThe Connect to the Internet window appears Setting Up Your Inspiron LaptopWindows Vista Setting Up Your Inspiron Laptop2. Click Start → Control Panel The Connect to the Internet window appearsRight View Features Using Your Inspiron LaptopINSPIRON Using Your Inspiron Laptop Using Your Inspiron Laptop Left View Features4 VGA connector - Connects to a monitor or projector Using Your Inspiron LaptopUsing Your Inspiron Laptop Front View Features1 Power status light - Turns on steadily or blinks to indicate the power status Using Your Inspiron LaptopBattery Status Light Status Lights and IndicatorsIndicator light status Battery charge levellight Power statusIndicator light status Using Your Inspiron LaptopUsing Your Inspiron Laptop Computer Base Features1 Power button - Turns the computer on or off when pressed Using Your Inspiron LaptopScroll Touch Pad GesturesUsing Your Inspiron Laptop One finger zoom - Allows you to zoom in or out ZoomUsing Your Inspiron Laptop Multimedia Control Keys System Setup BIOS UtilityWindows Mobility Center 2. In the Function Key Row, select Function Key or Multimedia KeyUsing Your Inspiron Laptop Mute the sound Decrease the volume level Increase the volume levelPlay the previous track or chapter Play or pause Play the next track or chapterCAUTION Do not move the computer while playing or recording a disc Using the Optical DriveUsing Your Inspiron Laptop 1 disc 2 spindle 3 optical drive tray 4 eject button Using Your Inspiron LaptopUsing Your Inspiron Laptop Display FeaturesWindows Vista Start → Help and Support→ Dell EDocs Windows 7 Start → All Programs→ Dell Help DocumentationUsing Your Inspiron Laptop Using Your Inspiron Laptop Removing and Replacing the Battery1 battery lock latch 2 battery 3 battery release latch Using Your Inspiron LaptopProductivity and Communication Software FeaturesEntertainment and Multimedia Windows 7 Start → All Programs→ Dell Help DocumentationUsing Your Inspiron Laptop Dell DataSafe Online BackupAdd a Category Dell DockAdd an Icon Remove a Category or IconPossible Problem Solving ProblemsBeep Codes Beep CodeWireless Connections Network ProblemsWired Connections Solving ProblemsSolving Problems Power ProblemsIf you experience other memory problems Memory ProblemsIf you receive an insufficient memory message Solving Problems2. Click Applications Lockups and Software Problems4. Click End Task Solving ProblemsIf the computer stops responding or a solid blue screen appears If you have other software problemsSolving Problems Dell Support Center Using Support ToolsAssistance from Dell Technical About Your System SystemMy Dell Downloads Using Support ToolsSystem Messages 1. Go to downloadstore.dell.com/mediaof them Using Support Tools1. Click Start → Help and Support Hardware TroubleshooterUsing Support Tools Starting Dell Diagnostics From Your Hard Drive Dell DiagnosticsNOTE The Drivers and Utilities disc may not ship with your computer Using Support ToolsIf PSA is not invoked If PSA is invokedUsing Support Tools a. The PSA will start running the tests1. Insert the Drivers and Utilities disc Starting Dell Diagnostics From the Drivers and Utilities DiscUsing Support Tools NOTE The Drivers and Utilities disc may not ship with your computerUsing Support Tools 11. Remove the Drivers and Utilities disc5. Type 1 to start the CD menu and press Enter to proceed Option Restoring Your Operating SystemOperating System disc INSPIRONStarting System Restore System RestoreRestoring Your Operating System Undoing the Last System Restore Dell DataSafe Local Backup3. Click Undo my last restoration and click Next Restoring Your Operating System5. Select Repair Your Computer Dell DataSafe Local Backup BasicRestoring Your Operating System 2. Click Upgrade Now Upgrading to Dell DataSafe Local Backup ProfessionalRestoring Your Operating System Restoring Your Operating System System Recovery MediaPerforming Dell Factory Image Restore Dell Factory Image RestoreThe System Recovery Options window appears 3. Select Repair Your ComputerThe Dell Factory Image Restore welcome screen appears 6. Click Dell Factory Image Restore7. Click Next. The Confirm Data Deletion screen appears Restoring Your Operating System4. Fill out the “Diagnostic Checklist” on page Getting HelpINSPIRON on page 65 for a more extensive list of Dell Support onlineDellConnect Technical Support and Customer ServiceGetting Help Dell Support websites Online ServicesDell Support e-mail addresses Dell Marketing and Sales e-mail addressesProduct Information Automated Order-Status ServiceGetting Help Getting Help Returning Items for Repair Under Warranty or for CreditBefore You Call Locating Your Service TagGetting Help Getting Help Diagnostic ChecklistGetting Help Contacting DellGetting Help Finding More Information and Resources the Service Manual atIf you need to support.dell.comthe Dell Support Center. To launch the Dell Finding More Information and ResourcesIf you need to support.dell.comProcessor SpecificationsComputer Model System ChipsetMemory ConnectorsMemory Card Reader Communications SpecificationsCamera VideoDisplay Audiothe Dell Technology DisplayKeyboard BatteryTouch Pad SpecificationsPhysical AC AdapterA continuous Specifications Computer EnvironmentComputer Environment 0.66 GRMSMacrovision Product Notice AppendixINSPIRON Importer Information for NOM, or Official Mexican Standard Only for MexicoAppendix RegulatoryINSPIRON IndexIndex program compatibility wizard 45 Windows, reinstalling warranty returns 67 WindowsIndex support email addresses 65 support sitesPage Page Printed in the U.S.A 07RR4TA01