Dell A920 Cleaning the ink cartridge nozzles

32 Maintenance

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Cleaning the ink cartridge nozzles

To improve print quality, you may need to clean the ink cartridge nozzles.

Clean the nozzles when:

• Characters are not printing completely.

• White dashes appear in graphics or printed text.

• Print is smudged or too dark.

• Colors on print jobs are faded or they differ from the colors on the screen.

• Vertical, straight lines are not smooth.

To clean the nozzles:

1Load plain paper in the printer. For help, see page12.

2Open the Dell Printer Solution Center. For help, see page8.

3From the Maintenance tab, click Clean to fix horizontal streaks.

4Click Print.

A nozzle page prints, forcing ink through the nozzles to clean the clogged nozzles.

5Print your document again to verify your print quality has improved.

If print quality has not improved, try cleaning the ink cartridge nozzles up to two more

times.

To further improve print quality, try wiping the ink cartridge nozzles and contacts

(refer to your User’s Guide), and then print your document again.

Contents

Main Order ink cartridges Understanding the printer Page Notes, Notices, and Cautions Page Contents 1Learning about your printer 2Understanding the software 3Using the printer Page 4Maintenance 5Troubleshooting 6Regulatory notices 7Appendix Page Page Setting up the printer Using the operator panel Page Accessing the Dell All-In-One Center The All-In-One Main page View Saved Images page Maintain/Troubleshoot page Accessing Print Properties The I Want To menu Print Properties tabs Save Settings menu Options menu Using the Dell Printer Solution Center The following table describes the Dell Printer Solution Center tabs. Using the Dell Image Expert If you purchased your printer separately Using the printer Loading paper Page Page Page Printing Printing photos Copying Copying photos Scanning Scanning photos Editing scanned images Using special scan features Using Optical Character Recognition Faxing Using BVRP fax software Installing BVRP fax software Configuring BVRP fax software Sending a one-page fax with BVRP Sending a multiple-page fax with BVRP Receiving faxes with BVRP Viewing your faxes in BVRP Using Fax Console Installing Fax Console Configuring Fax Console Sending a one-page fax with Fax Console Sending a multiple-page fax with Fax Console Receiving faxes with Fax Console Viewing faxes with Fax Console Fax troubleshooting Creating other projects Page Page Ordering supplies Replacing the ink cartridges Aligning the ink cartridges To align the ink cartridges: Cleaning the ink cartridge nozzles To clean the nozzles: Page Setup troubleshooting General troubleshooting More troubleshooting Regulatory notices Federal Communications Commission (FCC) compliance information statement Page ENERGY STAR Copyright advisory Page Contacting Dell Page Page Page Page Page Page Page Page Page Page Page 52 Appendix Limited Warranties and Return Policy Limited Warranty for Dell-Branded Hardware Products (U.S. Only) What is covered by this limited warranty? What is not covered by this limited warranty? Appendix 53 How long does this limited warranty last? What do I do if I need warranty service? What will Dell do? 54 Appendix What if I purchased a service contract? How will you fix my product? Appendix 55 What do I do if I am not satisfied? May I transfer the limited warranty? "Total Satisfaction" Return Policy (U.S. Only) 56 Appendix Limited Warranty Terms for Dell-Branded Hardware Products (Canada Only) What is covered by this limited warranty? What is not covered by this limited warranty? Appendix 57 How long does this limited warranty last? 58 Appendix What do I do if I need warranty service? What will Dell do? Appendix 59 What if I purchased a service contract? How will you fix my product? What do I do if I am not satisfied? May I transfer the limited warranty? 60 Appendix "Total Satisfaction" Return Policy (Canada Only) Dell Software and Peripherals (Canada Only) Third-Party Software and Peripherals Products Appendix 61 Dell-Branded Peripheral Products One-Year End-User Manufacturer Guarantee (Latin America and the Caribbean Only) Guarantee Exclusions 62 Appendix Making a Claim Limitation and Statutory Rights Appendix 63 Dell Computer Corporation Ink and Toner Cartridges Limited Warranties Ink and Toner Cartridges Limited Warranty (U.S. and Canada Only) 64 Appendix Ink and Toner Cartridges Limited Warranty (Latin America Only) Dell Software License Agreement Limited Warranty U.S. Government Restricted Rights General Page Index A B C D L M O P Q T V W