W . d e l l . c o m s u p p o r t . d e l l . c o m
Diagnostic lights
January C7565
Contents
Mail, Modem, and Internet Problems
Solving Problems
Addressing Memory With 4-GB Configurations
Using Microsoft Windows XP System Restore
Resolving Software and Hardware Incompatibilities
Before Working Inside Your Computer
101
Connecting and Disconnecting Drive Cables
105
106
114
112
115
117
Contents
Finding Information
What Are You Looking For? Find it Here Warranty information
Finding Information
When you use
Use the Service Tag to
Warranty, and repair information
Specifications, and white papers
Connecting a USB Printer
Setting Up a Printer
Setting Up and Using Your Computer
Printer Cable
USB connector on computer USB printer cable
Connecting a Parallel Printer
Cable Notches
Connecting to the Internet
Click Connect to the Internet
Setting Up Your Internet Connection
If you have a CD, click Use the CD I got from an ISP
Playing CDs and DVDs
DVD player includes the following basic buttons
Adjusting the Volume
How to Copy a CD or DVD
Adjusting the Picture
Copying CDs and DVDs
Click Exact Copy
Helpful Tips
Using Blank CD-Rs and CD-RWs
Using a Media Card Reader Optional
Connecting Two Monitors With VGA Connectors
Connecting Two Monitors
TV-OUT connector VGA blue connector
Connecting a TV
Optional DVI adapter
Changing the Display Settings
Setting Up a Home and Office Network
Connecting to a Network Adapter
Network Setup Wizard
Power Management
Standby Mode
Click Checklist for creating a network
Power Options Properties
Hibernate Mode
Power Schemes Tab
Hibernate Tab
Advanced Tab
Click Hardware and click Device Manager
Hyper-Threading
Battery Problems
Troubleshooting Tips
Drive Problems
Solving Problems
Problems writing to a CD/DVD-RW drive
CD and DVD drive problems
Hard drive problems
Mail, Modem, and Internet Problems
Use these characters in filenames
Error Messages
Media Card Reader Problems
Lockups and Software Problems
Keyboard Problems
Computer does not start up
Computer stops responding
Program crashes repeatedly
Program stops responding
Program is designed for an earlier Windows operating system
Solid blue screen appears
Other software problems
Memory Problems
Mouse Problems
Power Problems
Network Problems
Printer Problems
Scanner Problems
No sound from speakers
Sound and Speaker Problems
No sound from headphones
Video and Monitor Problems
If the screen is blank
If the screen is difficult to read
Solving Problems
Light Pattern Problem Description Suggested Resolution
Diagnostic Lights
Troubleshooting Tools
Computer is in a normal off condition None
Reinstalled all modules without error
Reinstall an additional module. Continue
If the problem persists, contact Dell see
Restart the computer
Ensure that no special memory
Module/memory connector placement
Requirements exist see
See
Dell Diagnostics Main Menu
Dell Diagnostics
Ensure that the cables are properly
Drive, CD drive, and DVD drive see
Tab Function
Option Function
Reinstalling Drivers
What Is a Driver?
Drivers
Identifying Drivers
Manually Reinstalling Drivers
Using Windows XP Device Driver Rollback
Resolving Software and Hardware Incompatibilities
Creating a Restore Point
Using Microsoft Windows XP System Restore
Restoring Your Operating System
Restoring the Computer to an Earlier Operating State
Undoing the Last System Restore
Using Dell PC Restore by Symantec
Enabling System Restore
Troubleshooting Tools
Before You Begin
Removing and Installing Parts
Recommended Tools
Turning Off Your Computer
Before Working Inside Your Computer
Front View of the Computer
System shutdown
System
Back View of the Computer
Power connector Insert the power cable
Removing the Computer Cover
Inside View of Your Computer
Power supply
System Board Components
DDR2 Memory Overview
Memory
Installing Memory
Addressing Memory With 4-GB Configurations
Notch Memory module Cutouts Crossbar
Removing Memory
Cards
PCI Cards
Installing a PCI Card
Removing and Installing Parts
Fully seated card
Removing a PCI Card
PCI Express Cards
Installing a PCI Express Card
Card retention door Card retention mechanism Release tabs
X16 card X1 card Securing tab
PCI Express
Fully seated card
Card retention door Card retention mechanism Release tabs
Removing a PCI Express Card
Removing the Drive Panel
Drive Panels
Sliding plate lever Drive panel
Replacing the Drive-Panel Insert
Removing the Drive-Panel Insert
Drive panel Drive panel insert drive panel tabs
Replacing the Drive Panel
IDE Drive Addressing
Drives
CD/DVD drives
Hard drives
Drive Interface Connectors
Connecting Drive Cables
Power Cable Connector
Serial ATA Connector Interface cable Interface connector
Power cable
Connecting and Disconnecting Drive Cables
Hard Drive
Removing a Hard Drive
Power cable Removing and Installing Parts
Tabs Hard drive
Installing a Hard Drive
Drive Bracket rails
Adding a Second Hard Drive
Removing a Floppy Drive
Floppy Drive
Rail tabs
Hard drive bay
Data cable
Sliding plate lever Floppy drive
Installing a Floppy Drive
Drive Screws
Media Card Reader
Power cable Data cable
Cable Media Card Reader Not present on all computers
Removing a Media Card Reader
Sliding plate lever Media Card Reader
Media Card Reader Screws
Installing a Media Card Reader
FlexBay cable Media Card Reader
CD/DVD Drive
Removing a CD/DVD Drive
Data cable Power cable Removing and Installing Parts
Sliding plate lever CD/DVD drive
Installing a CD/DVD Drive
Drive Screws Removing and Installing Parts
Data cable Power cable
Replacing the Battery
Battery
Replacing the Computer Cover
Battery Battery socket
100
101
Specifications
Eight-way set associative, write-back Sram
System clock MHz data rate Appendix
102
103
Connectors for headphones/microphone
CD drive, CD-RW drive, DVD drive, DVD-RW drive, and DVD
CD-RW combo drive, and media reader
104
Overview
System Setup
105
50.8 cm/sec
System Setup Screens
Entering System Setup
106
107
108
System Setup Options
109
110
Option Settings
Boot Sequence
Changing Boot Sequence for the Current Boot
111
Changing Boot Sequence for Future Boots
Clearing Forgotten Passwords
112
113
Cleaning Your Computer
Clearing Cmos Settings
Computer, Keyboard, and Monitor
114
Floppy Drive
Mouse
CDs and DVDs
115
Dell Technical Support Policy U.S. Only
Definition of Dell-Installed Software and Peripherals
FCC Notices U.S. Only
Definition of Third-Party Software and Peripherals
117
Class a Class B
FCC Identification Information
Contacting Dell
118
119
120
121
122
123
124
125
126
127
128
129
130
Switchboard Sales
Countries Sales Penang, Malaysia
131
132
PowerConnect, and PowerVault Transaction Sales
Trinidad/Tobago General Support Turks and Caicos Islands
133
134
Index 135
Index
Connection, setting up
Problems
Finding Information
136 Index
Index 137
138 Index
USB
Index 139
Wizard, 33 reinstalling, 50 scanner, 39 System Restore
140 Index