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Light Pattern

Problem Description

Suggested Resolution

 

 

 

 

Memory modules are detected, but a memory

• If you have two or more memory modules

 

failure has occurred.

installed, remove the modules, reinstall one

 

 

module (see page 63), and then restart the

 

 

computer. If the computer starts normally,

 

 

reinstall an additional module. Continue

 

 

until you have identified a faulty module or

 

 

reinstalled all modules without error.

 

 

• If available, install properly working memory

 

 

of the same type into your computer (see

 

 

page 63).

 

 

• If the problem persists, contact Dell (see

 

 

page 118).

 

 

 

 

A possible graphics card failure has occurred.

• If the computer has a graphics card, remove

 

 

the card, reinstall it (see page 70), and then

 

 

restart the computer.

 

 

• If the problem still exists, install a graphics

 

 

card that you know works and restart the

 

 

computer.

 

 

• If the problem persists or the computer has

 

 

integrated graphics, contact Dell (see

 

 

page 118).

 

 

 

 

A possible floppy or hard drive failure has

Reseat all power and data cables and restart

 

occurred.

the computer.

 

 

• If the problem persists, contact Dell (see

 

 

page 118).

 

 

 

 

A possible USB failure has occurred.

Reinstall all USB devices, check cable

 

 

connections, and then restart the computer.

 

 

• If the problem persists, contact Dell (see

 

 

page 118).

 

 

 

44

Troubleshooting Tools

Page 44
Image 44
Dell C7565 Reinstall an additional module. Continue, Reinstalled all modules without error, Restart the computer, Computer