Dell C7565 - page 42

42 Solving Problems

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C7565bk1.book Page 42 Wednesday, January 26, 2005 1:37 PM

Contents

Main www.dell.com | support.dell.com Dell Dimension 5000 Notes, Notices, and Cautions Contents 1 Setting Up and Using Your Computer 2 Solving Problems 3 Troubleshooting Tools 4 Removing and Installing Parts 5 Appendix Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135 Page Finding Information 10 NOTE: Setting Up and Using Your Computer Setting Up a Printer Printer Cable Connecting a USB Printer Connecting a Parallel Printer Connecting to the Internet Setting Up Your Internet Connection Playing CDs and DVDs Adjusting the Volume Adjusting the Picture Copying CDs and DVDs How to Copy a CD or DVD Using Blank CD-Rs and CD-RWs Helpful Tips Using a Media Card Reader (Optional) Connecting Two Monitors Connecting Two Monitors With VGA Connectors Connecting One Monitor With a VGA Connector and One Monitor With a DVI Connector Connecting a TV Changing the Display Settings Setting Up a Home and Office Network Connecting to a Network Adapter Network Setup Wizard Power Management Standby Mode Hibernate Mode Power Options Properties Page Hyper-Threading Solving Problems Troubleshooting Tips Battery Problems Drive Problems 28 CD and DVD drive problems Problems writing to a CD/DVD-RW drive Hard drive problems E-Mail, Modem, and Internet Problems 30 Error Messages Media Card Reader Problems NOTE: 32 Keyboard Problems Lockups and Software Problems The computer does not start up The computer stops responding A program stops responding A program crashes repeatedly A solid blue screen appears A program is designed for an earlier Windows operating system Other software problems Memory Problems Mouse Problems Network Problems Power Problems Printer Problems CAUTION: 38 Scanner Problems Sound and Speaker Problems No sound from speakers 40 No sound from headphones Video and Monitor Problems If the screen is blank If the screen is difficult to read Page Troubleshooting Tools Diagnostic Lights 44 Page Dell Diagnostics Dell Diagnostics Main Menu Page Drivers What Is a Driver? Identifying Drivers Reinstalling Drivers Resolving Software and Hardware Incompatibilities Restoring Your Operating System Using Microsoft Windows XP System Restore Using Dell PC Restore by Symantec Page Removing and Installing Parts Before You Begin Recommended Tools Turning Off Your Computer Before Working Inside Your Computer Front View of the Computer 56 Back View of the Computer 58 NOTE: Removing the Computer Cover Inside View of Your Computer System Board Components Memory DDR2 Memory Overview Addressing Memory With 4-GB Configurations Installing Memory Page Removing Memory Cards PCI Cards Page Page Page PCI Express Cards Page Page Page Page Page Drive Panels Removing the Drive Panel Removing the Drive-Panel Insert Replacing the Drive-Panel Insert Replacing the Drive Panel. Drives IDE Drive Addressing Connecting Drive Cables Drive Interface Connectors Power Cable Connector Connecting and Disconnecting Drive Cables Hard Drive Removing a Hard Drive Installing a Hard Drive Adding a Second Hard Drive Floppy Drive Removing a Floppy Drive Page Installing a Floppy Drive Page Media Card Reader Removing a Media Card Reader Page Installing a Media Card Reader CD/DVD Drive Removing a CD/DVD Drive Installing a CD/DVD Drive Page Page Battery Replacing the Battery Replacing the Computer Cover Page Appendix Specifications NOTE: Page Page Page System Setup Overview Entering System Setup Page 108 System Setup Options System NOTE: Drives Onboard Devices NOTE: Video NOTE: Performance NOTE: 110 Security Power Management NOTE: Maintenance Boot Sequence Clearing Forgotten Passwords Page Clearing CMOS Settings Cleaning Your Computer Computer, Keyboard, and Monitor Mouse Floppy Drive CDs and DVDs Dell Technical Support Policy (U.S.Only) Definition of "Dell-Installed" Software and Peripherals Definition of "Third-Party" Software and Peripherals FCC Notices (U.S. Only) Class A Class B FCC Identification Information Contacting Dell Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Index A B C D E F H I K N O P R S T U V W