Solving Problems | Dell C7565 specification

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42 Solving Problems

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Dell C7565 manual Solving Problems

Contents

Diagnostic lights W . d e l l . c o m s u p p o r t . d e l l . c o m January C7565 Contents Solving Problems Mail, Modem, and Internet Problems Resolving Software and Hardware Incompatibilities Using Microsoft Windows XP System RestoreAddressing Memory With 4-GB Configurations Before Working Inside Your Computer 105 Connecting and Disconnecting Drive Cables101 106 115 112114 117 Contents What Are You Looking For? Find it Here Warranty information Finding InformationFinding Information Warranty, and repair information Use the Service Tag toWhen you use Specifications, and white papers Setting Up and Using Your Computer Setting Up a PrinterConnecting a USB Printer Printer Cable Connecting a Parallel Printer USB connector on computer USB printer cable Connecting to the Internet Cable Notches Setting Up Your Internet Connection Click Connect to the InternetIf you have a CD, click Use the CD I got from an ISP Playing CDs and DVDs Adjusting the Volume DVD player includes the following basic buttons Copying CDs and DVDs Adjusting the PictureHow to Copy a CD or DVD Click Exact Copy Using Blank CD-Rs and CD-RWs Helpful Tips Using a Media Card Reader Optional Connecting Two Monitors Connecting Two Monitors With VGA Connectors Connecting a TV TV-OUT connector VGA blue connectorOptional DVI adapter Setting Up a Home and Office Network Changing the Display SettingsConnecting to a Network Adapter Standby Mode Power ManagementNetwork Setup Wizard Click Checklist for creating a network Hibernate Mode Power Options PropertiesPower Schemes Tab Advanced Tab Hibernate Tab Hyper-Threading Click Hardware and click Device Manager Drive Problems Troubleshooting TipsBattery Problems Solving Problems CD and DVD drive problems Problems writing to a CD/DVD-RW drive Mail, Modem, and Internet Problems Hard drive problems Error Messages Use these characters in filenames Media Card Reader Problems Computer does not start up Keyboard ProblemsLockups and Software Problems Computer stops responding Program is designed for an earlier Windows operating system Program stops respondingProgram crashes repeatedly Solid blue screen appears Memory Problems Other software problems Mouse Problems Network Problems Power Problems Printer Problems Scanner Problems Sound and Speaker Problems No sound from speakers Video and Monitor Problems No sound from headphonesIf the screen is blank If the screen is difficult to read Solving Problems Troubleshooting Tools Diagnostic LightsLight Pattern Problem Description Suggested Resolution Computer is in a normal off condition None If the problem persists, contact Dell see Reinstall an additional module. ContinueReinstalled all modules without error Restart the computer Requirements exist see Module/memory connector placementEnsure that no special memory See Ensure that the cables are properly Dell DiagnosticsDell Diagnostics Main Menu Drive, CD drive, and DVD drive see Option Function Tab Function Drivers What Is a Driver?Reinstalling Drivers Identifying Drivers Using Windows XP Device Driver Rollback Manually Reinstalling DriversResolving Software and Hardware Incompatibilities Restoring Your Operating System Using Microsoft Windows XP System RestoreCreating a Restore Point Restoring the Computer to an Earlier Operating State Using Dell PC Restore by Symantec Undoing the Last System RestoreEnabling System Restore Troubleshooting Tools Recommended Tools Removing and Installing PartsBefore You Begin Turning Off Your Computer Before Working Inside Your Computer Front View of the Computer System System shutdown Back View of the Computer Power connector Insert the power cable Removing the Computer Cover Power supply Inside View of Your Computer System Board Components Memory DDR2 Memory Overview Addressing Memory With 4-GB Configurations Installing Memory Notch Memory module Cutouts Crossbar Cards Removing Memory Installing a PCI Card PCI Cards Removing and Installing Parts Fully seated card Removing a PCI Card Installing a PCI Express Card PCI Express Cards Card retention door Card retention mechanism Release tabs PCI Express X16 card X1 card Securing tab Fully seated card Card retention door Card retention mechanism Release tabs Removing a PCI Express Card Drive Panels Removing the Drive PanelSliding plate lever Drive panel Removing the Drive-Panel Insert Replacing the Drive-Panel InsertDrive panel Drive panel insert drive panel tabs Replacing the Drive Panel CD/DVD drives DrivesIDE Drive Addressing Hard drives Power Cable Connector Connecting Drive CablesDrive Interface Connectors Serial ATA Connector Interface cable Interface connector Connecting and Disconnecting Drive Cables Power cableHard Drive Power cable Removing and Installing Parts Removing a Hard Drive Installing a Hard Drive Tabs Hard driveDrive Bracket rails Adding a Second Hard Drive Rail tabs Floppy DriveRemoving a Floppy Drive Hard drive bay Data cable Installing a Floppy Drive Sliding plate lever Floppy drive Drive Screws Power cable Data cable Media Card Reader Removing a Media Card Reader Cable Media Card Reader Not present on all computers Sliding plate lever Media Card Reader Installing a Media Card Reader Media Card Reader Screws CD/DVD Drive FlexBay cable Media Card Reader Data cable Power cable Removing and Installing Parts Removing a CD/DVD Drive Installing a CD/DVD Drive Sliding plate lever CD/DVD drive Drive Screws Removing and Installing Parts Data cable Power cable Battery Replacing the Battery Battery Battery socket Replacing the Computer Cover 100 Eight-way set associative, write-back Sram Specifications101 System clock MHz data rate Appendix 102 CD drive, CD-RW drive, DVD drive, DVD-RW drive, and DVD Connectors for headphones/microphone103 CD-RW combo drive, and media reader 104 105 System SetupOverview 50.8 cm/sec Entering System Setup System Setup Screens106 107 System Setup Options 108 109 110 Changing Boot Sequence for the Current Boot Boot SequenceOption Settings 111 Clearing Forgotten Passwords Changing Boot Sequence for Future Boots112 113 Computer, Keyboard, and Monitor Clearing Cmos SettingsCleaning Your Computer 114 CDs and DVDs MouseFloppy Drive 115 FCC Notices U.S. Only Definition of Dell-Installed Software and PeripheralsDell Technical Support Policy U.S. Only Definition of Third-Party Software and Peripherals Class a Class B 117 Contacting Dell FCC Identification Information118 119 120 121 122 123 124 125 126 127 128 129 Switchboard Sales 130Countries Sales Penang, Malaysia 131 PowerConnect, and PowerVault Transaction Sales 132Trinidad/Tobago General Support Turks and Caicos Islands 133 134 Index Index 135 Finding Information ProblemsConnection, setting up 136 Index Index 137 USB 138 Index Wizard, 33 reinstalling, 50 scanner, 39 System Restore Index 139 140 Index