W . d e l l . c o m s u p p o r t . d e l l . c o m
Diagnostic lights
January C7565
Contents
Mail, Modem, and Internet Problems
Solving Problems
Before Working Inside Your Computer
Using Microsoft Windows XP System Restore
Addressing Memory With 4-GB Configurations
Resolving Software and Hardware Incompatibilities
106
Connecting and Disconnecting Drive Cables
101
105
117
112
114
115
Contents
Finding Information
What Are You Looking For? Find it Here Warranty information
Finding Information
Specifications, and white papers
Use the Service Tag to
When you use
Warranty, and repair information
Printer Cable
Setting Up a Printer
Connecting a USB Printer
Setting Up and Using Your Computer
USB connector on computer USB printer cable
Connecting a Parallel Printer
Cable Notches
Connecting to the Internet
If you have a CD, click Use the CD I got from an ISP
Setting Up Your Internet Connection
Click Connect to the Internet
Playing CDs and DVDs
DVD player includes the following basic buttons
Adjusting the Volume
Click Exact Copy
Adjusting the Picture
How to Copy a CD or DVD
Copying CDs and DVDs
Helpful Tips
Using Blank CD-Rs and CD-RWs
Using a Media Card Reader Optional
Connecting Two Monitors With VGA Connectors
Connecting Two Monitors
Optional DVI adapter
Connecting a TV
TV-OUT connector VGA blue connector
Connecting to a Network Adapter
Setting Up a Home and Office Network
Changing the Display Settings
Click Checklist for creating a network
Power Management
Network Setup Wizard
Standby Mode
Power Schemes Tab
Hibernate Mode
Power Options Properties
Hibernate Tab
Advanced Tab
Click Hardware and click Device Manager
Hyper-Threading
Solving Problems
Troubleshooting Tips
Battery Problems
Drive Problems
Problems writing to a CD/DVD-RW drive
CD and DVD drive problems
Hard drive problems
Mail, Modem, and Internet Problems
Use these characters in filenames
Error Messages
Media Card Reader Problems
Computer stops responding
Keyboard Problems
Lockups and Software Problems
Computer does not start up
Solid blue screen appears
Program stops responding
Program crashes repeatedly
Program is designed for an earlier Windows operating system
Other software problems
Memory Problems
Mouse Problems
Power Problems
Network Problems
Printer Problems
Scanner Problems
No sound from speakers
Sound and Speaker Problems
If the screen is blank
Video and Monitor Problems
No sound from headphones
If the screen is difficult to read
Solving Problems
Computer is in a normal off condition None
Diagnostic Lights
Light Pattern Problem Description Suggested Resolution
Troubleshooting Tools
Restart the computer
Reinstall an additional module. Continue
Reinstalled all modules without error
If the problem persists, contact Dell see
See
Module/memory connector placement
Ensure that no special memory
Requirements exist see
Drive, CD drive, and DVD drive see
Dell Diagnostics
Dell Diagnostics Main Menu
Ensure that the cables are properly
Tab Function
Option Function
Identifying Drivers
What Is a Driver?
Reinstalling Drivers
Drivers
Resolving Software and Hardware Incompatibilities
Using Windows XP Device Driver Rollback
Manually Reinstalling Drivers
Restoring the Computer to an Earlier Operating State
Using Microsoft Windows XP System Restore
Creating a Restore Point
Restoring Your Operating System
Enabling System Restore
Using Dell PC Restore by Symantec
Undoing the Last System Restore
Troubleshooting Tools
Turning Off Your Computer
Removing and Installing Parts
Before You Begin
Recommended Tools
Before Working Inside Your Computer
Front View of the Computer
System shutdown
System
Back View of the Computer
Power connector Insert the power cable
Removing the Computer Cover
Inside View of Your Computer
Power supply
System Board Components
DDR2 Memory Overview
Memory
Installing Memory
Addressing Memory With 4-GB Configurations
Notch Memory module Cutouts Crossbar
Removing Memory
Cards
PCI Cards
Installing a PCI Card
Removing and Installing Parts
Fully seated card
Removing a PCI Card
PCI Express Cards
Installing a PCI Express Card
Card retention door Card retention mechanism Release tabs
X16 card X1 card Securing tab
PCI Express
Fully seated card
Card retention door Card retention mechanism Release tabs
Removing a PCI Express Card
Sliding plate lever Drive panel
Drive Panels
Removing the Drive Panel
Drive panel Drive panel insert drive panel tabs
Removing the Drive-Panel Insert
Replacing the Drive-Panel Insert
Replacing the Drive Panel
Hard drives
Drives
IDE Drive Addressing
CD/DVD drives
Serial ATA Connector Interface cable Interface connector
Connecting Drive Cables
Drive Interface Connectors
Power Cable Connector
Hard Drive
Connecting and Disconnecting Drive Cables
Power cable
Removing a Hard Drive
Power cable Removing and Installing Parts
Drive Bracket rails
Installing a Hard Drive
Tabs Hard drive
Adding a Second Hard Drive
Hard drive bay
Floppy Drive
Removing a Floppy Drive
Rail tabs
Data cable
Sliding plate lever Floppy drive
Installing a Floppy Drive
Drive Screws
Media Card Reader
Power cable Data cable
Cable Media Card Reader Not present on all computers
Removing a Media Card Reader
Sliding plate lever Media Card Reader
Media Card Reader Screws
Installing a Media Card Reader
FlexBay cable Media Card Reader
CD/DVD Drive
Removing a CD/DVD Drive
Data cable Power cable Removing and Installing Parts
Sliding plate lever CD/DVD drive
Installing a CD/DVD Drive
Drive Screws Removing and Installing Parts
Data cable Power cable
Replacing the Battery
Battery
Replacing the Computer Cover
Battery Battery socket
100
System clock MHz data rate Appendix
Specifications
101
Eight-way set associative, write-back Sram
102
CD-RW combo drive, and media reader
Connectors for headphones/microphone
103
CD drive, CD-RW drive, DVD drive, DVD-RW drive, and DVD
104
50.8 cm/sec
System Setup
Overview
105
106
Entering System Setup
System Setup Screens
107
108
System Setup Options
109
110
111
Boot Sequence
Option Settings
Changing Boot Sequence for the Current Boot
112
Clearing Forgotten Passwords
Changing Boot Sequence for Future Boots
113
114
Clearing Cmos Settings
Cleaning Your Computer
Computer, Keyboard, and Monitor
115
Mouse
Floppy Drive
CDs and DVDs
Definition of Third-Party Software and Peripherals
Definition of Dell-Installed Software and Peripherals
Dell Technical Support Policy U.S. Only
FCC Notices U.S. Only
117
Class a Class B
118
Contacting Dell
FCC Identification Information
119
120
121
122
123
124
125
126
127
128
129
Countries Sales Penang, Malaysia
Switchboard Sales
130
131
Trinidad/Tobago General Support Turks and Caicos Islands
PowerConnect, and PowerVault Transaction Sales
132
133
134
Index 135
Index
136 Index
Problems
Connection, setting up
Finding Information
Index 137
138 Index
USB
Index 139
Wizard, 33 reinstalling, 50 scanner, 39 System Restore
140 Index