Table A-1. General Cluster Troubleshooting (continued)

Problem

Probable Cause

Corrective Action

 

 

 

Attempts to connect to a clus-

The Cluster Service has not

Verify that the Cluster Service is running

ter using Cluster Administrator

been started.

and that a cluster has been formed. Use

fail.

A cluster has not been

the Event Viewer and look for the follow-

 

ing events logged by the Cluster Service:

 

formed on the system.

Microsoft Cluster Server suc-

 

 

 

The system has just been

cessfully formed a cluster on

 

booted and services are still

this node.

 

starting.

or

 

 

 

 

Microsoft Cluster Server suc-

 

 

cessfully joined the cluster.

 

 

If these events do not appear in Event

 

 

Viewer, see the Microsoft Cluster Server

 

 

Administrator’s Guide for instructions on

 

 

setting up the cluster on your system and

 

 

starting the Cluster Service.

 

 

 

You are prompted to configure

The Transmission Control

The node-to-node network and public LAN

one network instead of two

Protocol (TCP)/IP configura-

must be assigned static IP addresses on

during Microsoft Cluster Server

tion is incorrect.

different subnets. See “Configuring the

installation.

 

System Software” in Chapter 6 of this

 

 

guide for information about assigning the

 

 

network IPs.

 

 

 

Troubleshooting Windows 2000

This section provides troubleshooting information for Dell PowerEdge Cluster FE100/ FL100 Datacenter Server configurations specific to the Windows 2000 operating system.

Table A-2. Windows 2000 Troubleshooting

Problem

Probable Cause

Corrective Action

 

 

 

Using Windows NT 4.0 to remotely administer a Windows 2000 cluster gener- ates error messages.

Normal. Some resources in Windows 2000 are not in Windows NT 4.0.

Dell strongly recommends that you use Windows 2000 for remote administration of a cluster running either version of the Windows 2000 operating system.

A-2 Dell Dimension Systems User’s Guide

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Dell FE100, FL100 manual Troubleshooting Windows, Table A-2. Windows 2000 Troubleshooting

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