10

Troubleshooting

Troubleshooting CIFS Issues

Clients Cannot Access CIFS Files

Description

The Dell PowerVault NX3500 system supports antivirus scans on a

 

per CIFS share basis. When a file on a share is opened by a client

 

application the PowerVault NX3500 system sends the file to an

 

antivirus host to be scanned.

 

NOTE: Microsoft Windows Explorer is also an application, similar to

 

the DOS command, moreover, it implicitly opens some file types, such

 

as Microsoft Office files.

 

If no antivirus host is available, access to the file and to the whole

 

share, is inhibited.

Cause

Since the antivirus hosts are not available on the PowerVault

 

NX3500 system, files cannot be opened on an antivirus enabled

 

CIFS share.

Workaround

Ensure that the problem appears only on antivirus enabled shares,

 

while clients accessing other shares do not experience such

 

problems.

 

Check the status of the antivirus hosts and the network path

 

between the PowerVault NX3500 system and the antivirus hosts.

 

 

CIFS Access Denied

Description

CIFS access to a file or folder is denied.

Cause

A client without sufficient permissions performs an operation on a

 

file/folder.

Workaround

Check the permissions on the file/folder and set the required

 

permissions.

 

 

Troubleshooting

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Dell NX3500 manual Troubleshooting Cifs Issues, Clients Cannot Access Cifs Files, Cifs Access Denied, 155

NX3500 specifications

The Dell NX series, including the NX3610, NX3600, and NX3500, represents a robust and efficient solution for organizations seeking to optimize their storage solutions. These storage appliances are designed to meet the growing needs of data-driven businesses, providing a comprehensive platform that integrates software and hardware for optimal performance.

The Dell NX3610 is a high-performance storage solution that boasts an advanced dual-controller architecture. This model supports enhanced scalability and redundancy, ensuring that organizations can handle increasing data loads effortlessly. It is built for faster data access with a range of connectivity options, including 10GbE and iSCSI, enabling seamless integration into diverse IT environments. The NX3610 supports advanced file sharing capabilities, making it ideal for businesses requiring efficient collaboration and data access across multiple platforms. Furthermore, with features like snapshot and replication, users can ensure data integrity and security, minimizing downtime in case of system failures.

The NX3600, while slightly smaller in capacity compared to the NX3610, still delivers formidable performance and flexibility. It is designed to cater to mid-sized businesses that need a reliable and cost-effective storage solution. The NX3600 features a single-controller architecture, making it easier to manage and deploy in smaller IT environments. It offers support for various storage protocols, including NFS and CIFS, which are essential for organizations looking to support diverse application workloads. Its easy-to-use management interface makes it simple for IT teams to monitor and configure settings, ensuring optimal performance with minimal effort.

The NX3500 serves as an entry-level model within the NX series, specifically targeted at small to medium-sized businesses. It combines affordability with essential features needed for efficient data storage and sharing. The NX3500 is equipped with a user-friendly interface and includes support for both file-based and block-based storage, offering flexibility for diverse workloads. Moreover, the appliance features integrated backup solutions, which are crucial for ensuring data safety and compliance. Users will also appreciate its robust data deduplication and compression capabilities that significantly reduce storage costs by minimizing the amount of data stored.

In summary, the Dell NX3610, NX3600, and NX3500 are engineered to cater to various business sizes and storage demands. With their sophisticated technologies, including dual-controller systems, rich protocol support, and user-friendly management features, these appliances deliver reliable, scalable, and efficient storage solutions for any organization looking to enhance its data management capabilities.