To change the password:

1 Log in to the NAS Manager or open remote terminal to the appliance.

2 In the NAS Manager, go to Data ProtectionNDMPNDMP Configuration page. In NAS CLI, go to Data ProtectionNDMPConfiguration menu.

3 In the NAS Manager, click Change Password. In the NAS CLI, run the set -Password "pwd" command.

If the backup application can log into the NAS appliance, but if no volumes are available for backup, verify that the NAS appliance has NAS volumes created on it.

Troubleshooting System Issues

Troubleshooting System Shutdown

Description

During a system shutdown using the NAS Manager, the system does

 

not stop and the controllers do not shutdown after 20 minutes.

Cause

The system shutdown procedure is comprised of two

 

separate processes:

 

• Stopping the file system

 

• Powering down the PowerVault NX3500 controllers

 

The file system may take a long time to clean the cache to the

 

storage either due to lot of data, or due to an intermittent

 

connection to the storage.

 

During the powering down stage, the issue could be due to the OS

 

kernel hanging on the controller or failing to sync its state to the

 

local drive.

Workaround

If the file system has stopped and if one of the controllers are still up,

 

you can physically power down the controller using the power button.

 

If file system has not stopped, you must let it continue working.

 

The file system reaches a 10 minute timeout, flushes its cache to

 

the local controllers, and continues the shutdown process.

 

 

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Troubleshooting

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Dell NX3500 manual Troubleshooting System Issues, Troubleshooting System Shutdown, 188

NX3500 specifications

The Dell NX series, including the NX3610, NX3600, and NX3500, represents a robust and efficient solution for organizations seeking to optimize their storage solutions. These storage appliances are designed to meet the growing needs of data-driven businesses, providing a comprehensive platform that integrates software and hardware for optimal performance.

The Dell NX3610 is a high-performance storage solution that boasts an advanced dual-controller architecture. This model supports enhanced scalability and redundancy, ensuring that organizations can handle increasing data loads effortlessly. It is built for faster data access with a range of connectivity options, including 10GbE and iSCSI, enabling seamless integration into diverse IT environments. The NX3610 supports advanced file sharing capabilities, making it ideal for businesses requiring efficient collaboration and data access across multiple platforms. Furthermore, with features like snapshot and replication, users can ensure data integrity and security, minimizing downtime in case of system failures.

The NX3600, while slightly smaller in capacity compared to the NX3610, still delivers formidable performance and flexibility. It is designed to cater to mid-sized businesses that need a reliable and cost-effective storage solution. The NX3600 features a single-controller architecture, making it easier to manage and deploy in smaller IT environments. It offers support for various storage protocols, including NFS and CIFS, which are essential for organizations looking to support diverse application workloads. Its easy-to-use management interface makes it simple for IT teams to monitor and configure settings, ensuring optimal performance with minimal effort.

The NX3500 serves as an entry-level model within the NX series, specifically targeted at small to medium-sized businesses. It combines affordability with essential features needed for efficient data storage and sharing. The NX3500 is equipped with a user-friendly interface and includes support for both file-based and block-based storage, offering flexibility for diverse workloads. Moreover, the appliance features integrated backup solutions, which are crucial for ensuring data safety and compliance. Users will also appreciate its robust data deduplication and compression capabilities that significantly reduce storage costs by minimizing the amount of data stored.

In summary, the Dell NX3610, NX3600, and NX3500 are engineered to cater to various business sizes and storage demands. With their sophisticated technologies, including dual-controller systems, rich protocol support, and user-friendly management features, these appliances deliver reliable, scalable, and efficient storage solutions for any organization looking to enhance its data management capabilities.