Troubleshooting NAS Manager Issues

NAS Dashboard is Delayed

Description

NAS dashboard metrics is delayed and does not show the updated

 

values as soon as it updated.

Cause

The NAS Manager view is refreshed every 40 seconds but the

 

information regarding specific metrics is collected in different

 

intervals, due to which there is no correlation between screen

 

refresh to actual metrics refresh.

Workaround

Use the process in FluidFS that collects information regarding

 

various matrices in the system.

Status fields (overall state, service status,

servers status)—Information is been collected every 40 seconds.

Capacity—Information is collected every 1800 seconds.

Current performance (NFS, CIFS, Replication, NDMP, Network)—Information is collected every 40 seconds.

Recent performance (the graph)—Information is collected every 60 seconds.

Load balancing (CPU, number of connections)—Information is collected every 40 seconds.

NAS System Time is Wrong

Description

Scheduled tasks are running in wrong times. The date/time of

 

event log messages is wrong.

Cause

• The time on the NAS system is incorrect.

 

• No NTP server is defined for the NAS system.

 

• The NTP server servicing the PowerVault NX3500 is either down

 

or has stopped providing NTP services.

 

• There are network problems communicating with the NTP server.

Troubleshooting

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Dell NX3500 manual Troubleshooting NAS Manager Issues, NAS Dashboard is Delayed, NAS System Time is Wrong, 183

NX3500 specifications

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