Dell P09E setup guide Using Support Tools

Contents

Dell DataSafe Online Backup. . . . . . . . . . 55

NVIDIA Optimus Technology

(Optional) . . . . . . . . . . . . . . . . . . . . . . . . . 56 NVIDIA 3DTV Play. . . . . . . . . . . . . . . . . . . 57 Dell Dock (Optional). . . . . . . . . . . . . . . . . 61 Dell Stage (Optional) . . . . . . . . . . . . . . . . 62 Free Fall Sensor. . . . . . . . . . . . . . . . . . . . .64

Solving Problems . . . . . . . . . . . . . . . 65

Beep Codes. . . . . . . . . . . . . . . . . . . . . . . . 65

Touch Screen Problems . . . . . . . . . . . . . .66

Network Problems . . . . . . . . . . . . . . . . . . 67

Power Problems . . . . . . . . . . . . . . . . . . . .68

Memory Problems . . . . . . . . . . . . . . . . . .69

Lockups and Software Problems . . . . . . 70

Using Support Tools . . . . . . . . . . . . . .72

Dell Support Center . . . . . . . . . . . . . . . . . 72

My Dell Downloads . . . . . . . . . . . . . . . . . 73

Hardware Troubleshooter . . . . . . . . . . . . 74

Dell Diagnostics . . . . . . . . . . . . . . . . . . . . 74

Restoring Your Operating

System . . . . . . . . . . . . . . . . . . . . . . . . 79

System Restore . . . . . . . . . . . . . . . . . . . . .80

Dell DataSafe Local Backup. . . . . . . . . . . 81

System Recovery Media . . . . . . . . . . . . . .83

Dell Factory Image Restore . . . . . . . . . . .84

Getting Help. . . . . . . . . . . . . . . . . . . . 86

Technical Support and Customer

Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87 DellConnect . . . . . . . . . . . . . . . . . . . . . . . 87 Online Services . . . . . . . . . . . . . . . . . . . . .88 Automated Order-Status Service . . . . . .89 Product Information. . . . . . . . . . . . . . . . .89

Returning Items for Repair Under Warranty or for Credit . . . . . . . . . . . . . . .90

Before You Call . . . . . . . . . . . . . . . . . . . . . 91 Contacting Dell. . . . . . . . . . . . . . . . . . . . . 93

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