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Solving Problems
Lockups and Software Problems If the computer does not start up — Ensure
that the AC adapter cable is firmly connected
to the computer and to the electrical outlet.
If a program stops responding —
End the program:
Press <Ctrl><Shift><Esc> simultaneously.1.
Click 2. Applications.
Select the program that is no longer 3.
responding
Click 4. End Task.
If a program crashes repeatedly — Check
the software documentation. If necessary,
uninstall and then reinstall the program.
NOTE: Software usually includes
installation instructions in its
documentation or on the CD.
If a program is designed for an earlier
Microsoft Windows operating system —
Run the Program Compatibility Wizard. The
Program Compatibility Wizard configures a
program so that it runs in an environment
similar to an earlier version of Microsoft
Windows operating system.
To run the Program Compatability Wizard:
Click 1. Start → Control Panel→
Programs→ Run programs made for
previous versions of Windows.
In the welcome screen, click 2. Next.
Follow the instructions on the screen.3.