Mail, Modem, and Internet Problems | Dell PP29L specification

Drive Problems	79
Optical drive problems	80
Hard drive problems	81
E-Mail, Modem, and Internet Problems	81
Error Messages	82
ExpressCard Problems	87
IEEE 1394 Device Problems	88
Keyboard Problems	88
External Keyboard problems	89
Unexpected characters	90
Lockups and Software Problems	90
The computer does not start	90
The computer stops responding	90
A program stops responding or
crashes repeatedly	90
A program is designed for an earlier
Microsoft® Windows® operating system	91
A solid blue screen appears	91
Other software problems	91
Memory Problems	92
Network Problems	93
Power Problems	93
Printer Problems	94
Scanner Problems	95

Contents

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Dell PP29L owner manual Mail, Modem, and Internet Problems, External Keyboard problems

Contents

W . d e l l . c o m s u p p o r t . d e l l . c o m July U739D Contents Customizing the Touch Pad Using the Keyboard and Touch Pad Removing an ExpressCard or Blank Contents Accessing Power Options Properties If Your Computer Is Lost or Stolen Connecting a Network or BroadbandDell Technical Update Service Removing a Memory Card or Blank External Keyboard problems Mail, Modem, and Internet Problems Restoring Your Operating System Reinstalling Drivers and UtilitiesUsing Microsoft Windows System Restore Using the Operating System Media 112 109110 Replacing the Hard Drive 111 Returning a Hard Drive to Dell Automated Order-Status Service Technical Support and Customer Service Definition of Third-Party Software 144Computer, Keyboard, and Display 144 145 Contents Device documentation Finding InformationWhat Are You Looking For? Find It Here Drivers for my computer Microsoft Windows License Label What Are You Looking For? Find It Here Warranty information Other Dell customers Enter your Service Tag or productSystem, and installs the updates Appropriate for your configuration How to personalize your desktop See Drive Problems onHow to use Windows XP How to work with programs and files Operating state without affecting Microsoft Windows System RestoreRestore your operating system Returns your computer to an earlier Finding Information Front View About Your ComputerAbout Your Computer Analog microphone Headphone connectors Touch pad buttons Device status lights D I O C O N N E C T O R S Information, see the documentation that came with your card Y B O a R D S T a T U S L I G H T S Hard drive USB connectors Video connector VGALeft Side View Security cable slot Connect USB devices, such as a mouse, keyboard, or printer Right Side View USB connectorExpressCard slot Optical drive Back View Battery Air vents Bottom View Optical drive Battery Battery release latch Connecting to the Internet Setting Up Your ComputerSetting Up Your Computer Setting Up Your Internet Connection Windows Easy Transfer Transferring Information to a New Computer To copy data from the old computer To transfer data to the new computer Setting Up a Printer Printer Cable Connecting a USB Printer Surge Protectors Power Protection Devices Line Conditioners Uninterruptible Power Supplies Setting Up Your Computer Adjusting Brightness Using the DisplayUsing the Display Setting Display Resolution and Refresh Rate Numeric keypad Using the Keyboard and Touch PadUsing the Keyboard and Touch Pad Numeric Keypad System Functions BatteryPower Management Key Combinations Click Start, and then click Control Panel Click Keyboard Adjusting Keyboard SettingsMicrosoft Windows Logo Key Functions Dell QuickSet Key Combinations Touch Pad Customizing the Touch Pad Using the Keyboard and Touch Pad Battery Performance Using a Battery Dell QuickSet Battery Meter Checking the Battery Charge Check the Battery Health Conserving Battery PowerMicrosoft Windows Battery Meter Low-Battery Warning Close the display Press FnEsc Power Management ModesStandby Mode Hibernate Mode Press the power button Close the display Press FnEsc Configuring Power Management SettingsCharging the Battery Accessing Power Options Properties Replacing the Battery Storing a Battery Using a Battery Using Multimedia Using MultimediaPlaying Media DVD player includes the following basic buttons Copying CD and DVD Media How to Copy a CD or DVD Helpful Tips Using Blank CD and DVD MediaMedia Type Read Write Rewritable Adjusting the Volume Adjusting the Picture ExpressCard/34 2 ExpressCard/54 Using Cards Using CardsExpressCards ExpressCard Blanks Installing an ExpressCard Secure Digital SD Removing an ExpressCard or BlankMemory Card Reader Memory Card Blanks Installing a Memory Card Removing a Memory Card or Blank Using Cards Connecting a Network or Broadband Modem Cable Setting Up and Using NetworksSetting Up and Using Networks What You Need to Establish a Wlan Connection Setting Up a NetworkWireless Local Area Network Checking Your Wireless Network Card Start Button and Connect To Option Setting Up and Using Networks Connecting to a Wlan Determining the Wireless Network Device Manager Securing Your Computer PasswordsSecuring Your Computer Security Cable Lock If Your Computer Is Lost or Stolen When to Use the Dell Diagnostics TroubleshootingDell Technical Update Service Dell Diagnostics Press and hold the Fn key while powering the computer on Starting the Dell Diagnostics From Your Hard DriveDuring the assessment, answer any questions that appear Page OptionFunction Dell Diagnostics Main MenuOption Function Tab Function Drive Problems Problems writing to a CD-RW, or DVD+/-RW drive Optical drive problems Hard drive problems Mail, Modem, and Internet Problems Error Messages Troubleshooting Troubleshooting Troubleshooting Troubleshooting ExpressCard Problems Keyboard Problems Ieee 1394 Device Problems External Keyboard problems Computer stops responding Lockups and Software ProblemsUnexpected characters Computer does not start Solid blue screen appears Other software problems Run the Dell Diagnostics see Dell Diagnostics on Memory Problems Power Problems Network Problems Below 0C 32F, the computer will not start Printer Problems Scanner Problems No sound from integrated speakers Sound and Speaker ProblemsNo sound from external speakers No sound from headphones Touch Pad or Mouse Problems If the display is blank Video and Display Problems If only part of the display is readable If the display is difficult to read Identifying Drivers What Is a Driver?Reinstalling Drivers and Utilities Drivers Click the Drivers tab→Roll Back Driver Using Windows Device Driver RollbackUsing the Drivers and Utilities Media Click Start→My Computer→Properties→Hardware→Device Manager Troubleshooting Restoring Your Operating System Using Microsoft Windows System Restore103 Starting System Restore 105 Using the Operating System MediaReinstalling Windows XP Before You Begin Troubleshooting Turning Off Your Computer Adding and Replacing PartsBefore You Begin Recommended Tools Before Working Inside Your Computer 109 Hard Drive Slide the hard drive out of the computer 110 Removing the Hard DriveScrews Foam packaging Replacing the Hard DriveReturning a Hard Drive to Dell 111 Optical drive Locking screw Optical DriveRemoving the Optical Drive Replacing the Optical Drive Hinge cover Hinge CoverRemoving the Hinge Cover 113 Replacing the Hinge Cover KeyboardRemoving the Keyboard Screws Keyboard Keyboard tabs Keyboard connector latchReplacing the Keyboard 115 116 Follow the procedures in Before You Begin onMemory Removing Memory Module Cover 117 Securing clips Replacing Memory Module Tab 119 Removing Mini-Card Wireless Mini-Cards120 Disconnect the antenna cables from the Mini-card Mini-Card Adding and Replacing Parts121 Replacing Mini-Card Internal Card With Bluetooth Wireless TechnologyRemoving the Card 123 Replacing the CardSecuring screw 124 125 Traveling With Your ComputerIdentifying Your Computer Packing the Computer Traveling by Air Travel Tips126 Getting Help Getting HelpObtaining Assistance 127 DellConnect Online Services Technical Support and Customer Service128 Product Information Problems With Your OrderAutoTech Service Automated Order-Status Service Before You Call Returning Items for Warranty Repair or Credit130 131 Contacting Dell 133 Specifications 134 Memory Memory module connector LCD interface 135TV support 258 mm Display Maximum resolutions136 1280 x 800 at 262 K colors Information on battery life Reduced under certain power-intensive137 138 Ms halfsine pulse for storage Operating 13930G 140 Appendix Using the System Setup ProgramAppendix 141 Commonly Used Options Viewing the System Setup ScreenSystem Setup Screen Changing the Boot Sequence USB Storage Device CD/DVD/CD-RW drive Modular bay HDD Performing a One-Time Boot143 Computer, Keyboard, and Display Cleaning Your Computer Media Cleaning an Optical MouseTouch Pad Mouse 146 Definition of Dell-Installed Software and PeripheralsDell Technical Support Policy U.S. Only Definition of Third-Party Software and Peripherals FCC Class B FCC Notice U.S. Only147 148 Macrovision Product Notice 149 Glossary 150 151 152 153 154 155 156 Module bay See media bay Glossary 157 158 159 160 161 162 163 164 165 IndexIndex 166 See also hard drive See also optical drive 167 168 169 170