The following tabs provide additional information for tests run from the Custom Test or Symptom Tree option:

Tab

Function

 

 

Results

Displays the results of the test and any error conditions

 

encountered.

 

 

Errors

Displays error conditions encountered, error codes, and the

 

problem description.

 

 

Help

Describes the test and any requirements for running the test.

 

 

Configuration

Displays your hardware configuration for the selected device.

 

The Dell Diagnostics obtains configuration information for

 

all devices from system setup, memory, and various internal

 

tests, and it displays the information in the device list in the

 

left pane of the screen. The device list may not display the

 

names of all the components installed on your computer or

 

all devices attached to your computer.

 

 

Parameters

Allows you to customize the test by changing the test settings.

 

 

Drive Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

Fill out the "Diagnostics Checklist" on page 131 as you complete these checks.

E N S U R E T H A T M I C R O S O F T ® W I N D O W S ® R E C O G N I Z E S T H E D R I V E

Click StartMy Computer.

TE S T T H E D R I V E

Insert another floppy disk, CD, or DVD to eliminate the possibility that the original media is defective.

Insert a bootable floppy disk and restart the computer.

C L E A N T H E D R I V E O R D I S K See "Cleaning Your Computer" on page 144.

Troubleshooting

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Dell PP29L owner manual Drive Problems, Tab Function