Sound and Speaker Problems

96

No sound from integrated speakers

96

No sound from external speakers

96

No sound from headphones

97

Touch Pad or Mouse Problems

97

Video and Display Problems

98

If the display is blank

98

If the display is difficult to read

99

If only part of the display is readable

99

Drivers

100

What Is a Driver?

100

Identifying Drivers

100

Reinstalling Drivers and Utilities

100

Troubleshooting Software and Hardware

 

Problems in the Microsoft® Windows® XP

 

Operating System

103

Restoring Your Operating System

103

Using Microsoft Windows System Restore . . . .

103

Starting System Restore

104

Using the Operating System Media

105

11 Adding and Replacing Parts . . . . . . . . . 107

Before You Begin

107

Recommended Tools

107

Turning Off Your Computer

107

Before Working Inside Your Computer

108

8

Contents

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Dell PP29L Reinstalling Drivers and Utilities, Restoring Your Operating System, Using Microsoft Windows System Restore