E L I M I N A T E P O S S I B L E I N T E R F E R E N C E Turn off nearby fans, fluorescent lights, or halogen lamps to check for interference.

R E I N S T A L L T H E A U D I O D R I V E R See "Reinstalling Drivers and Utilities" on page 100.

R U N T H E D E L L D I A G N O S T I C S See "Dell Diagnostics" on page 75.

NOTE: The volume control in some MP3 players overrides the Windows volume setting. If you have been listening to MP3 songs, ensure that you did not turn the player volume down or off.

No sound from headphones

C H E C K T H E H E A D P H O N E C A B L E C O N N E C T I O N Ensure that the headphone

cable is securely inserted into the headphone connector (see "Right Side View" on page 26).

A D J U S T T H E W I N D O W S V O L U M E C O N T R O L Click or double-click the speaker icon in the lower-right corner of your screen. Ensure that the volume is turned up and that the sound is not muted.

Touch Pad or Mouse Problems

C H E C K T H E T O U C H P A D S E T T I N G S

1Click StartControl PanelPrinters and Other HardwareMouse.

2Try adjusting the settings.

C H E C K T H E M O U S E C A B L E Shut down the computer, disconnect the mouse cable and check it for damage, then firmly reconnect the cable.

If you are using a mouse extension cable, disconnect it and connect the mouse directly to the computer.

TO V E R I F Y T H A T T H E P R O B L E M I S W I T H T H E M O U S E , C H E C K T H E T O U C H P A D

1Shut down the computer.

2Disconnect the mouse.

3Turn on the computer.

4At the Windows desktop, use the touch pad to move the cursor around, select an icon, and open it.

If the touch pad operates correctly, the mouse may be defective.

Troubleshooting

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Dell PP29L owner manual Touch Pad or Mouse Problems, No sound from headphones