Dell PP29L owner manual Mail, Modem, and Internet Problems, Hard drive problems

Hard drive problems

A L L O W T H E C O M P U T E R T O C O O L B E F O R E T U R N I N G I T O N — A hot hard drive may

prevent the operating system from starting. Try allowing the computer to return to room temperature before turning it on.

R U N C H E C K D I S K —

1Click Start and click My Computer.

2Right-click Local Disk C:.

3Click Properties→Tools→Check Now.

4Click Scan for and attempt recovery of bad sectors and click Start.

E-Mail, Modem, and Internet Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

NOTE: Connect the modem to an analog telephone connector only. The modem does not operate while it is connected to a digital telephone network.

C H E C K T H E M I C R O S O F T O U T L O O K ® EX P R E S S O R W I N D O W S M A I L S E C U R I T Y

S E T T I N G S — If you cannot open your e-mail attachments:

1In Outlook Express, click Tools, click Options, and then click Security.

2Click Do not allow attachments to remove the checkmark.

C H E C K T H E T E L E P H O N E L I N E C O N N E C T I O N C H E C K T H E T E L E P H O N E C O N N E C T O R

C O N N E C T T H E M O D E M D I R E C T L Y T O T H E T E L E P H O N E W A L L C O N N E C T O R U S E A D I F F E R E N T T E L E P H O N E L I N E

•Verify that the telephone line is connected to the connector on the modem (the connector has either a green label or a connector-shaped icon next to it).

•Ensure that you hear a click when you insert the telephone line connector into the modem.

•Disconnect the telephone line from the modem and connect it to a telephone, then listen for a dial tone.

•If you have other telephone devices sharing the line, such as an answering machine, fax machine, surge protector, or line splitter, then bypass them and connect the modem directly to the telephone wall connector. If you are using a line that is 3 m (10 ft) or more in length, try a shorter one.

Troubleshooting

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