Dell T07G manual System problem, Touchscreen problem

Models: T07G

1 56
Download 56 pages 45.16 Kb
Page 38
Image 38

System problem

Problems

Possible causes

Tablet does not turn on

The battery is completely

 

discharged.

Tablet does not turn off

 

 

Tablet locks up

 

 

Tablet is not responding or

Driver failure

behaving unexpectedly

Operating system failure

 

Virus/Malware

Software or feature is not working as expected

Docking station not working as expected

Touchscreen problem

Problems

Possible causes

Touchscreen responds slowly or

Protective cover prevents the

improperly

tablet from recognizing your

 

inputs.

Possible solutions

1.Charge the tablet for at least 4 hours.

2.Press and hold the Power button for 4 seconds.

Press and hold the Power button for 11 seconds to perform a hard shut down.

Press and hold the power button for 11 seconds to perform a hard shut down.

1.Shut down and restart your tablet.

2.Refresh the tablet.

3.Contact Dell’s support service. Go to dell.com/ support or dell.com/ contactdell.

Restart your tablet. Software updates may have been downloaded in the background. Swipe from the right edge of the display to access the Charms bar

and touch SettingsPower

Restart to restart the tablet.

Un-dock / Re-dock your tablet. If the issue still continues, power cycle your tablet on the dock.

Try to dock your tablet with another Dell docking station (if available).

Possible solutions

Shutdown and restart your tablet.

Gently wipe the display with a clean dry cloth.

Remove any protective covers from the touchscreen.

38

Page 38
Image 38
Dell T07G manual System problem, Touchscreen problem