c.You log in to Server Administrator as a normal user without administrator privileges. For more information, see the VMware documentation on assigning the role.
Fixing A Faulty Server Administrator Installation On Supported Windows Operating Systems
You can fix a faulty installation by forcing a reinstall and then performing an uninstall of Server Administrator. To force a reinstall:
1.Check the version of Server Administrator that was previously installed.
2.Download the installation package for that version from support.dell.com.
3.Locate SysMgmt.msi in the srvadmin\windows\SystemsManagement directory.
4.Type the following command at the command prompt to force a reinstall msiexec /i SysMgmt.msi REINSTALL=ALL REINSTALLMODE=vamus
5.Select Custom Setup and choose all the features that were originally installed. If you are not sure which features were installed, select all features and perform the installation.
NOTE: If you have installed Server Administrator in a
NOTE: After the application is installed, you can uninstall Server Administrator using Add/Remove Programs.
OpenManage Server Administrator Services
The following table lists the services used by Server Administrator to provide systems management information and the impact of these services failing.
Table 14. OpenManage Server Administrator Services
Service Name | Description | Impact of Failure | Recovery Mechanism | Severity |
|
|
|
|
|
Windows: SM SA | Provides remote/local | Users are not able to | Restart the service | Critical |
Connection Service | access to Server | login to Server |
|
|
Linux: | Administrator from | Administrator and |
|
|
dsm_om_connsvc | any system with a | perform any operation |
|
|
(This service is | supported Web | through the Web user |
|
|
installed with the | browser and network | interface. However, |
|
|
Server Administrator | connection. | CLI can still be used. |
|
|
Web server.) |
|
|
|
|
Windows: SM SA | Runs inventory | Software updates are | Restart the service | Warning |
Shared Services | collector at startup to | not possible using |
|
|
Linux: | perform a software | ITA. However, the |
|
|
dsm_om_shrsvc | inventory of the | updates can still be |
|
|
(This service runs on | system to be | done locally and |
|
|
the managed system.) | consumed by Server | outside of Server |
|
|
| Administrator’s SNMP | Administrator using |
|
|
| and CIM providers to | individual Dell Update |
|
|
| perform a remote | packages. Updates |
|
|
| software update using | can still be performed |
|
|
| Dell System | using 3rd party tools |
|
|
| Management Console | (for example, |
|
|
| and Dell IT Assistant | MSSMS, Altiris and |
|
|
| (ITA). | Novell ZENworks). |
|
|
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