Troubleshooting

If a problem should arise, first check the following:

1.Are the connections correct?

2.Is the set being operated as described in this owner's manual?

3.Is the external device (player or effects processor) operating correctly? If this unit does not operate properly, check the items listed in the table below.

If the symptom is not covered on the check list, contact your dealer or service centers. Service centers are listed at http://www.d-mpro.com.

• When contacting your dealer or service center, be sure to inform them of the software version number. The software version number is shown on the display by pressing the SPLIT CUE button and BEAT button at the same time.

 

Symptom

 

Cause/Solution

Page

Power does not turn

• Check whether the power plug is correctly inserted into the power

8

on.

 

 

 

 

outlet.

 

The power switch

 

• The unit is in standby mode. Press the RESTART button.

4

is ON, but the unit

 

 

 

power is off.

 

 

 

There is no sound, or

• Check the connections for all devices.

6 – 8

the sound is too quiet.

• Change the source selection switch to the device currently being

9

 

 

 

 

 

played.

 

 

 

 

 

 

• The mic ducking function is operating. Set the DUCKING switch to

9

 

 

 

 

 

”OFF”.

 

The sound is distorted.

• Adjust the master output adjustment knob.

9

 

 

 

 

 

• Adjust the input level adjustment knob.

9

Fader start cannot be

• Use the stereo mini terminal to connect the CD player to this unit.

6

performed on the CD

• Set the fader start switch to ”ON”.

12

player.

 

 

 

 

 

This

unit

does

not

• Check the connections for all devices.

6 – 8

operate

properly,

or

• Check whether the sound source, audio device, application, and OS

 

there is no sound.

 

volume settings are correctly adjusted.

9, 14

This

unit

does

not

• Select a suitable device.

operate

properly,

or

• Match the unit settings with the application settings.

14

there is no sound.

 

• WAV files become mixed if the sampling frequency and bit number

 

 

 

 

 

are different. Depending on the audio application used, WAV files that

 

 

 

 

 

 

have different sampling frequencies or bit numbers cannot be played

 

 

 

 

 

 

simultaneously.

 

 

 

 

 

 

• If another USB device is connected, connect only this unit and check

 

 

 

 

 

whether it operates correctly.

 

 

 

 

 

 

• Use the USB cable provided. Also, check whether the USB connector

8

 

 

 

 

 

of the connected computer is USB2.0 (Hi-Speed) compatible.

 

Symptom

Cause/Solution

Page

Sound cuts out or is

• Exit any unneeded applications.

distorted.

• When multiple WAV files are played back simultaneously, the playback

 

sound may cut out depending on the computer specifications. Try

 

 

playing back 1 WAV file.

 

17