TROUBLESHOOTING
WARNING: Turn off heater and let cool before servicing. Only a qualified service person should service and repair heater.
CAUTION: Never use a wire, needle or similar object to clean ODS/pilot. This can damage ODS/pilot unit.
Note: All troubleshooting items are listed in order of operation.
OBSERVED PROBLEM | POSSIBLE CAUSE | REMEDY | ||
|
|
|
| |
When ignitor button is pressed, | 1. Ignitor electrode not con- | 1. | Reconnect ignitor cable | |
there is no spark at ODS/pilot |
| nected to ignitor cable | 2. | Free ignitor cable if pinched |
| 2. | Ignitor cable pinched or wet | ||
|
|
|
| by any metal or tubing. Keep |
|
|
|
| ignitor cable dry |
| 3. | Piezo ignitor nut is loose | 3. | Tighten nut holding piezo ig- |
|
|
|
| nitor to base panel of log set. Nut |
|
|
|
| is located behind base panel |
| 4. | Broken ignitor cable | 4. | Replace ignitor cable |
| 5. | Bad piezo ignitor | 5. | Replace piezo ignitor |
| 6. | Ignitor electrode positioned | 6. | Replace pilot assembly |
|
| wrong | 7. | Replace pilot assembly |
| 7. | Ignitor electrode broken | ||
|
|
|
| |
When ignitor button is pressed, | 1. Gas supply turned off or equip- | 1. | Turn on gas supply or open | |
there is spark at ODS/pilot but |
| ment shutoff valve closed |
| equipment shutoff valve |
no ignition | 2. Control knob not in PILOT | 2. | Turn control knob to PILOT | |
|
| position |
| position |
| 3. | Control knob not pressed in | 3. | Press in control knob while in |
|
| while in PILOT position |
| PILOT position |
| 4. | Air in gas lines when installed | 4. | Continue holding down con- |
|
|
|
| trol knob. Repeat igniting op- |
|
|
|
| eration until air is removed |
| 5. | Depleted gas supply (propane/ | 5. | Contact local propane/LP gas |
|
| LP only) |
| company |
| 6. | ODS/pilot is clogged | 6. | Clean ODS/pilot (see Cleaning |
|
|
|
| and Maintenance, page 24) or |
|
|
|
| replace ODS/pilot assembly |
| 7. | Gas regulator setting is not | 7. | Replace gas regulator |
|
| correct |
|
|
www.desatech.com | 25 |
