Desa (V)CB36N(E), (V)CB36P(E) operation manual Troubleshooting

TROUBLESHOOTING

Continued

WARNING: If you smell gas

•Shut off gas supply.

•Do not try to light any appliance.

•Do not touch any electrical switch; do not use any phone in your building.

•Immediately call your gas supplier from a neighbor’s phone. Fol- low the gas supplier’s instructions.

•If you cannot reach your gas supplier, call the fire department.

IMPORTANT: Operating heater where impurities in air exist may create odors. Cleaning supplies, paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles, etc., create fumes. These fumes may mix with combustion air and create odors. These odors will disappear over time.

OBSERVED PROBLEM	POSSIBLE CAUSE		REMEDY
Fireplace produces unwanted	1. Gas leak. See Warning		1.	Locate and correct all leaks
odors		statement above		(see Checking Gas Connec-
				tions, page 15)
Gas odor when control knob	1. Gas leak. See Warning		1.	Locate and correct all leaks
is in OFF position or during		statement above		(see Checking Gas Connec-
combustion	2.	Control valve defective	2.	tions, page 15)
				Replace gas control valve
Dark residue on logs or inside	1. Improper log placement		1.	Properly locate logs (see In-
of fireplace				stalling Logs, Lava Rock and
	2.	Air holes at burner inlet	2.	Glowing Embers, page 18)
				Clean out air holes at burner
		blocked		inlets. Periodically repeat as
	3.	Burner flame holes blocked	3.	needed
				Remove blockage or replace
	4.	Improper venting or exces-	4.	burner
				Have the vent system inspect-
		sive blockage		ed, including the termination
				cap. Remove any restrictions
	5.	Excessive amounts of embers	5.	or blockage
				Clear excess embers from
		and pan material		around rear main ports. Use a
				minimum one layer of smaller

ember pieces to achieve best glowing effect over visible areas

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