Dish Network 118523 manual Using the Remote Control, What Is Happening Possible Reason What to Do

		Troubleshooting Tables
What’s Happening	What’s Wrong	What You Can Do
When you run Check Switch, you see	• The DISH Pro Twin LNBF is connected	• If the check switch summary screen
"Twin" identified as the Device/LNBF but	but the dish may not be pointed to	shows “119 W” on Dish Input 2, you
you only have signal confirmed from one	receive signal from both 110 and 119	need to point your dish 9 degrees to the
satellite.	satellites.	east and repeak your dish. Rerun check
		switch.
		• If the check switch summary screen
		shows “110 W” on Dish Input 1, you
		need to point your dish 9 degrees to the
		west and repeak your dish. Rerun check
		switch.
		• Make sure skew setting is correct for a
		Dish 500 installation at your zip code.
		Rerun check switch.
When you run Check Switch, you see	• Cables may not be rated for 2150 MHz.	• Make sure cable is rated for 2150 MHz
"Twin" identified as a Device or LNBF, but		and all accessory devices are
only odd transponders are detected.		compatible. Rerun check switch.
Getting receiver messages that signal is lost	• Check the weather conditions to see if	• Wait for weather to clear up and restore
or being acquired	heavy rain or snow could be temporarily	signal.
	block the signal.
	• Check for any obstructions in way of the	• Clear obstructions from the signal path.
	dish like new growth on trees

*Compatible accessory devices must pass 2150 MHz signals, 22 KHz signals both directions (per DiSEqC 2.0 specifications), and pass DC power.

Using the Remote Control

What Is Happening	Possible Reason	What to Do
You cannot find the remote control.	• N/A	• Use the receiver front panel Control
		Buttons to control the receiver until
		you find the remote. If the remote
		control is permanently lost or too
		damaged to use, call the Service Center
		to order a replacement.
When you press a button on the remote	• The remote control may be missing	• If the batteries are missing or dead,
control, the receiver does not do what you	batteries, the batteries may be	insert fresh AAA-size batteries.
expect.	incorrectly placed in the remote, or the	If the remote has fresh batteries, check
	batteries may be weak or dead.	whether they are placed according to the
		label diagram. If not, remove them and
		place correctly.
	• You may be using the wrong remote	• Make sure you are using Remote
	control (1 or 2) for the menus (TV1 or	Control 1 (2) to control TV1 (TV2)
	TV2) you are trying to operate.	menus.
Your UHF Pro remote control does not	• You may be experiencing interference	• Make sure the UHF antenna is
work well from far away.	from objects near your receiver antenna.	connected to the receiver and not
		touching anything else.
		• Vary the tilt angle of the receiver's UHF
		antenna. Locate the UHF antenna tip
		away from other electronics equipment
		or metal surfaces, even if separated by
		wooden shelving.
		• Move the receiver to different locations.
		For best results, place the receiver as
		high as possible, above all other
		equipment in your entertainment center.
		• Place the UHF antenna outside the
		entertainment center by using a coaxial
		cable to connect it to the receiver.

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