Residential Customer Agreement

THIS RESIDENTIAL CUSTOMER AGREEMENT IS EFFECTIVE UNTIL REPLACED. THIS DOCUMENT DESCRIBES THE TERMS AND CONDITIONS UNDER WHICH DISH NETWORK WILL PROVIDE ITS SERVICE TO YOU. IF YOU DO NOT ACCEPT THESE TERMS AND CONDITIONS, PLEASE NOTIFY US IMMEDIATELY AND WE WILL CANCEL YOUR SERVICE. IF YOU ARE A NEW DISH NETWORK CUSTOMER, YOUR ACTIVATION OF A DISH NETWORK ACCOUNT AND RECEIPT OF DISH NETWORK SERVICES SHALL CONSTITUTE YOUR ACCEPTANCE OF THIS AGREEMENT AND ITS TERMS AND CONDITIONS WILL BE LEGALLY BINDING UPON YOU.

IF YOU ARE AN EXISTING DISH NETWORK CUSTOMER, YOUR CONTINUED RECEIPT OF DISH NETWORK SERVICES FOLLOWING RECEIPT OR PUBLICATION BY DISH NETWORK ON ITS WEB SITE OF THIS AGREEMENT SHALL CONSTITUTE YOUR ACCEPTANCE OF ITS TERMS AND CONDITIONS, AND, ACCORDINGLY, THEY WILL BE LEGALLY BINDING ON YOU.

Thank you for choosing DISH Network for your television service provider.

DISH Network is happy to answer any questions you may have and to provide you with technical and other customer support through the following toll-free number and email address

1-800-333-DISH (3474)

feedback@echostar.com

or you may write to:

DISH Network

Customer Service Center

P.O. Box 33577

Northglenn, CO 80233

and, for general knowledge, try our website at www.dishnetwork.com.

“DISH Network” is a trademark of EchoStar Satellite L.L.C.

1.THE DISH NETWORK SERVICE

A.Services Defined. DISH Network offers a wide variety of video and audio programming and other services and we are constantly striving to add new services to our lineup. For purposes of this Agreement the term "Services" shall mean the programming available on DISH Network (whether subscription based or pay per view based) and any other services that we may provide to consumers either now or in the future. For purposes of this Agreement the terms "You" or "Your" refer to you, the DISH Network subscriber.

B.Programming Changes. Except as otherwise set forth in this Agreement, you may change your programming selection at any time by notifying us. A fee may apply to such changes (Change of Service Fee). In addition, you may be charged a fee (Service Access Fee) if you fail to subscribe to one of DISH Network's basic programming packages which include America's Top 60, America's Top 120, America's Top 180, DISH Latino or DISH Latino Max.

C.Programming Availability. Certain Services transmitted by us, including but not limited to some subscription Services,

sporting events and broadcast network Services, may be blacked out in your area of reception. If you circumvent or attempt to circumvent any of these blackouts, you may be subject to legal action. You must be at least 18 years of age, or the applicable age of majority where you reside, in order to receive adult-oriented programming services.

D.Ordering Pay Per View. You may order DISH Network pay-per-view Services by using your on-screen Program Guide and remote control unit to select the movies and other events we offer. To order DISH Network pay-per-view Services, your DISH Network DBS digital receiver must be connected to a telephone outlet. You may also order DISH Network special events and pay-per-view Services over the telephone by calling the Customer Service Center or by using our automated system through the following toll-free number:

1-877-DISH-PPV (347-4778) for ordering movies

A fee will apply for use of the automated system (Pay-Per-View Automated Fee) or the Customer Service Center (Pay-Per- View Fee).

E. Private Viewing. DISH Network provides Services to you for your private home viewing, use and enjoyment. You agree that the Services provided will not be viewed outside of your private residence. You are permitted to exhibit the Services solely in your private residence and not in any other areas. The Services may not be rebroadcast, transmitted, recorded or performed, nor may admission be charged for listening to or viewing any Services provided by us. If we later determine that you utilized your DISH Network Equipment (including any additional DISH Network receivers) or sold, leased or otherwise gave possession of the same to a third party who you knew or reasonably should have known intended to use it to permit the

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DuoDVR 625, 118523, DuoDVR 522 specifications

Dish Network has long been a prominent player in the satellite television industry, and its DuoDVR series exemplifies the company's commitment to innovation and user satisfaction. Among the most notable models in the DuoDVR line are the DuoDVR 522, DuoDVR 118523, and DuoDVR 625. Each of these models is characterized by distinct features and technological advancements that cater to a variety of viewing preferences.

The DuoDVR 522 is a versatile receiver known for its dual-tuner capability, allowing users to record two shows simultaneously while watching a third program. This feature is particularly advantageous for families or households with varying tastes in television programming. The 522 model supports standard and high-definition programming, providing users with a choice of quality based on their viewing preferences. Its user-friendly interface allows easy navigation through channels and recorded content, ensuring a smooth viewing experience.

Next in line, the DuoDVR 118523 model is a reflection of Dish Network's sophisticated engineering. In addition to the dual-tuner functionality, the 118523 boasts an enhanced storage capacity, ensuring that users have ample space for their recorded shows. This model also introduces an advanced guide system that simplifies the search for upcoming shows and assists users in managing their recordings effectively. The integration of Dish Network's On Demand services allows subscribers instant access to a plethora of movies and TV shows, expanding their viewing options significantly.

The DuoDVR 625 model stands out with its refined features, targeted mainly towards tech-savvy users who desire more control over their viewing experience. Like its counterparts, the 625 supports dual tuners and high-definition content. It has a more advanced hard drive, capable of storing numerous hours of programming, which is particularly beneficial for binge-watchers. The 625 also enhances the user experience through built-in interactive features, such as the ability to pause and rewind live TV, making it easier for users to catch missed moments in their favorite shows.

All three models are designed with ease of use in mind, having intuitive remote control layouts that are easy to navigate. The Dish Network DuoDVRs also facilitate the use of parental controls, allowing parents to manage and restrict the content accessible to children, ensuring a family-friendly viewing environment.

In summary, the Dish Network DuoDVR 522, DuoDVR 118523, and DuoDVR 625 are exemplary models that incorporate key features such as dual tuners, enhanced storage capacities, high-definition content support, and user-friendly interfaces. These technologies provide subscribers with a comprehensive, customizable television experience that caters to a wide range of viewing habits, making them a top choice for satellite TV viewers.

Dish Network DuoDVR 522, DuoDVR 625, 118523 manual Residential Customer Agreement

Models: DuoDVR 625 118523 DuoDVR 522