Troubleshooting Tables

Using Locks

 

 

 

 

 

 

 

 

 

 

 

 

 

What Is

 

Possible Reason

What to Do

 

 

 

Happening

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

You set a lock (for

You may not have locked the

• You must lock the receiver to apply any lock that you have set.

 

 

 

example, a lock on

 

receiver.

 

 

 

 

programs by ratings), but

 

 

 

 

 

 

the lock does not take

 

 

 

 

 

 

effect.

 

 

 

 

 

 

 

 

 

 

 

 

 

You forgot the password,

You may not have written down

• Call the Customer Service Center. You must provide account

 

 

 

so that you are unable to

 

the password, to keep it in a safe

information to the Customer Service Representative. If you

 

 

 

unlock the receiver.

 

place.

have set up a PIN, you will need to provide that, as well.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Changing Channels

 

 

 

 

 

 

 

 

 

 

 

 

What Is

 

Possible Reason

What to Do

 

 

 

Happening

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

You enter a desired

You may have made a mistake

• Carefully retry entering the channel number you want. Press the

 

 

 

channel number. The

 

entering the channel number, or

remote control RECALL button to return to the previous

 

 

 

channel changes, but the

 

the channel number you entered

channel number.

 

 

 

new channel is not exactly

 

may be invalid. If so, the channel

 

 

 

 

the channel you entered.

 

displayed is the closest possible

 

 

 

 

 

 

to the channel you entered. If you

 

 

 

 

 

 

entered the number for a channel

 

 

 

 

 

 

that you have not bought, the

 

 

 

 

 

 

receiver will change to the

 

 

 

 

 

 

channel and allow you to buy the

 

 

 

 

 

 

channel or display a message.

 

 

 

 

 

 

 

 

 

 

 

You are scanning up or

If a Favorite List other than All

• Select All Chan as the active Favorite List by pressing the

 

 

 

down through the

 

Chan is applied, the receiver

GUIDE button repeatedly. Unlock the receiver so that it does

 

 

 

channels, and the receiver

 

will skip channels that are not on

not skip adult channels.

 

 

 

is skipping channels that

 

the applied list.

 

 

 

 

you know you have

If you have set up the locks to

• If you want to buy a channel, call the Customer Service Center.

 

 

 

bought.

 

 

 

 

hide adult channels and the

 

 

 

 

 

 

receiver is locked, the receiver

 

 

 

 

 

 

will skip such channels.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Using Favorites Lists

 

 

 

 

 

 

 

 

 

 

 

What Is

 

Possible Reason

What to Do

 

 

 

Happening

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

You press the remote

If you have not added channels to

• You must add channels to a custom Favorite List before you can

 

 

 

Guide button while the

 

any custom Favorite List, you

apply it.

 

 

 

Program Guide is

 

will be able to apply only the All

 

 

 

 

displayed. You find that

 

Chan list or the All Sub list.

 

 

 

 

you can apply only the All

 

 

 

 

 

 

Chan list or the All Sub

 

 

 

 

 

 

list.

 

 

 

 

 

 

 

 

 

 

 

 

 

You try to change the

The receiver will not allow you

• Choose another list to change.

 

 

 

All Chan list or the All

 

to change the All Chan list or the

Note: You can only change the All Sub list by changing what

 

 

 

Sub list. The receiver

 

All Sub list.

channels you buy.

 

 

 

displays an ERROR

 

 

 

 

 

 

message.

 

 

 

 

 

 

 

 

 

 

 

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Dish Network DuoDVR 522, DuoDVR 625, 118523 manual Using Locks, Changing Channels, Using Favorites Lists

DuoDVR 625, 118523, DuoDVR 522 specifications

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